Call Centre Advisor

Purpose of the job: 

To work as part of a team, assisting with the delivery of a quality service within the University Childcare facility, providing high standards of care and play opportunities for children aged 6 weeks to 11 years old and fostering an environment in which the needs of the children are met. 

Main duties and responsibilities: 

To assist in the provision of a warm, secure environment which will foster the child's physical, intellectual, emotional and social development. 

Assist in the organisation and provision of age appropriate daily programmes for the children to include both directed and free play which can be delivered within the indoor and outdoor environment. 

Provide age appropriate personal and intimate care for the children and assist with toilet training hand washing and personal hygiene. 

Monitor all children and report any incidents or concerns to the Childcare Supervisor. 

Maintain staff to child ratios as per Legislative requirement by sustaining a presence at work. 

Be a reliable member of the team, working co-operatively and with flexibility 

Provide a service which values and respects cultural and ethnic diversity and maintain and respect confidentiality at all times. 

Observe, adhere to and have a working knowledge of the Childcare Services suite of policies and procedures and adhere to all health and safety regulations appropriate to the childcare facility. 

Ensure effective communications with all team members, children and parents. 

Maintain the equipment and materials in a clean and safe condition. 

To follow guidelines and procedures for safeguarding in accordance with Childcare Services policies and procedures 

To carry out any other duties which are appropriate to the post as may be reasonably requested by Managers or Supervisors 

Childcare qualifications are desirable but not essential. 

You will need to be: 

You will need to be someone who has a genuine interest in and is enthusiastic about all aspects of childcare and education. You will need to have a caring and dynamic approach, as well as, an ability to manage a group of children. 

You must also have good communication and interpersonal skills, be capable of following oral and written instructions, be flexible, demonstrate a commitment to providing a safe and caring environment for children and have the ability to work well as member of a team. 

You must consent to the pre-employment checks as required for the role.

Childcare experience is essential. 

Please note that this post is casual hours up to 37 per week and hours will vary

Purpose of the job:

To work as part of a team, assisting with the delivery of a quality service within the University Childcare facility, providing high standards of care and play opportunities for children aged 6 weeks to 11 years old and fostering an environment in which the needs of the children are met.

Main duties and responsibilities:

• To assist in the provision of a warm, secure environment which will foster the child?s physical, intellectual, emotional and social development.
• Assist in the organisation and provision of age appropriate daily programmes for the children to include both directed and free play which can be delivered within the indoor and outdoor environment.
• Provide age appropriate personal and intimate care for the children and assist with toilet training hand washing and personal hygiene.
• Monitor all children and report any incidents or concerns to the Childcare Supervisor.
• Maintain staff to child ratios as per Legislative requirement by sustaining a presence at work.
• Be a reliable member of the team, working co-operatively and with flexibility
• Provide a service which values and respects cultural and ethnic diversity and maintain and respect confidentiality at all times.
• Observe, adhere to and have a working knowledge of the Childcare Services suite of policies and procedures and adhere to all health and safety regulations appropriate to the childcare facility.
• Ensure effective communications with all team members, children and parents.
• Maintain the equipment and materials in a clean and safe condition.
• To follow guidelines and procedures for safeguarding in accordance with Childcare Services policies and procedures
• To carry out any other duties which are appropriate to the post as may be reasonably requested by Managers or Supervisors

Childcare experience is essential.

Childcare qualifications are desirable but not essential.

You will need to be:

• You will need to be someone who has a genuine interest in and is enthusiastic about all aspects of childcare and education. You will need to have a caring and dynamic approach, as well as, an ability to manage a group of children.
• You must also have good communication and interpersonal skills, be capable of following oral and written instructions, be flexible, demonstrate a commitment to providing a safe and caring environment for children and have the ability to work well as member of a team.
• You must consent to the pre-employment checks as required for the role.

Overview of the role

To assist in the project Mapping Bilingual Student Talk in NI Mainstream Classrooms. The project under the lead of Dr. Sultan Turkan (School of Social Sciences, Education and Social Work) and in conjunction with external partners seeks to conduct classroom-based research on teacher-bilingual student talk. 

This role offers the opportunity to work with primary teachers and their bilingual students in linguistically and culturally diverse mainstream classrooms. 

None

Essential Criteria 

• Classroom teaching experience 
• PGCE in teaching a subject matter
• Ability to work independently and as part of a team 
• Ability to work to deadlines 
• Excellent written and oral communication skills 
• Excellent communication skills to non-academic audience.

Desirable Criteria

• Knowledge of NI schooling systems and operations
• Experience in writing for publication
• Experience in leadership activities