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Clerical Assistant
Job Description
Assessment Support Hub Student Assistant - Job Description
The Assessment Support Hub team are seeking to recruit a Student Assistant to join their team to contribute to this exciting University project.
The Assessment Support Hub (ASH) is a digital site hosted on SharePoint which has been designed as a one-stop shop to provide information for Queen's students on all things assessment. The site is the result of a cross-campus collaborative project which aims to demystify assessment, let students know about services which can help with things like academic writing, wellbeing concerns, etc. and provides support if things aren't going as planned. Students were involved from the beginning, and helped to benchmark what was available at other universities, to co-design the site, and to create its content.
The primary role of the ASH Student Assistant will be to provide effective administrative support to the project leads as the site moves into the next phase of communications and implementation.
The postholder will play a key role in ensuring the student voice is firmly embedded within the ASH and help to design and shape content that promotes how students can be empowered to become healthy learners and make informed decisions around preparing for and engaging with assessment.
Hours may vary throughout the project but will be up to a maximum of 20 hours per week. Hours may vary throughout the project. It is anticipated that this post will be available until August 2024 but will be reviewed on the basis of funding.
The postholder will primarily work Monday to Friday, however occasional evening and/or weekend work may be required. The postholder will be based on-campus. Interviews will be held on Thursday 4 July.
General Duties:
- To carry out administrative tasks including scheduling and planning meetings, developing action lists, and ensuring they are followed-up. To monitor, draft and respond to emails, and coordinate robust file management and version control across shared platforms e.g., Teams sites.
- To contribute towards the communication plan for the next phase of implementation for the digital site to include social media, training for staff, student and staff newsletters, digital screens etc.
- To contribute towards the ongoing monitoring and evaluation of the project.
- To develop engaging content in relation to the ASH including video content for the site, social media, web-based copy and graphics, intranet material, and project updates to key stakeholders.
- Engage with key stakeholders connected to the ongoing development of the ASH, including but not limited to members of the Project Implementation and User Groups, staff and students, and members of Faculties, Schools, and Directorates across the University.
- To act as an ambassador for the University including supporting the ASH project leads and academic and professional staff in service delivery as required.
- To undertake all relevant training as required.
- Carry out any other duties which are appropriate to the post as may be reasonably requested by the supervisor(s) and provide regular updates to supervisory staff.
Qualifications
N/A
Skills
Person Specification
Applicants must be a registered student at Queen’s University Belfast for academic year 2023 – 2024.
Please apply with an up-to-date CV and Cover Letter. Applicants are asked to specifically refer to any essential and/or desirable criteria that they meet in their application statements, as the panel will use this information to shortlist and invite candidates to interview. Please provide clear examples, avoid acronyms or jargon that would not be familiar to panel members, outline your specific role, and be as clear as possible as the panel will not make assumptions based on any existing knowledge.
Essential Criteria
- Evidence of completing small, medium, and large tasks, as part of a wider project. Evidence of working as part of a team.
- Evidence of using own initiative to proactively progress goals and objectives, with a problem-solving attitude.
- Demonstrate an understanding about the aims, objectives, and areas of focus of the Assessment Support Hub.
- Demonstrate a strong willingness to enhance the student experience.
- An ability to work effectively both independently and in a team environment.
- Excellent time management skills, with a flexible attitude and the ability to prioritise, meet deadlines and work under pressure whilst delivering high quality work.
- Effective I.T. skills including evidence of use of packages such as Microsoft Office.
- Motivated, energetic, and enthusiastic.
- Flexible, with a willingness to learn.
Desirable Criteria
- Experience of working within a University setting.
- Evidence of designing and building content across a range of platforms including, for example, Virtual Learning Environments, social media, or websites.
- Evidence of presenting in front of small and large audiences.
- Experience of working on marketing/promotional campaigns.
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Queen's Sport is recruiting for a Schools Swimming Instructor. To instruct regular term-time Primary School swimming lessons on Tuesdays from 10.45am to 11.45am. (please note this post is only during term time)
Additional school cover maybe offered on a casual basis & causal Queen's Sport Splash n Swim programme cover.
Responsibilities:
- Conduct swim lessons for individuals or groups of all ages and skill levels
- Create and implement lesson plans based on participants' needs and goals
- Provide a safe and supportive learning environment for all participants
- Teach proper swimming techniques, including strokes, breathing, and water safety
- Monitor and evaluate participants' progress and provide feedback for improvement
- Maintain accurate records of participant attendance and progress
Qualifications
Essential:-
Level 2 Swimming Teacher Certificate/award (STA/ Swim Ireland or equivlent)
Desirable:-
First Aid Qualification
National Pool Lifeguard Qualification
Skills
Experience:
- Previous experience teaching swimming lessons from ages 4+ is essential
Skills:
- Strong sports coaching skills with the ability to effectively instruct and motivate individuals or groups
- Excellent communication skills to educate participants on swimming techniques and water safety
- Ability to adapt teaching methods to accommodate different learning styles and abilities
- Patience and empathy to work with individuals who may have fear or anxiety around water
- Knowledge of CPR and first aid is preferred, but not required
SHC Front of House Support (weekend cover)
4-10hrs/week at ?12/hr
Job Role
To be the first point of contact for academic & research staff, students, members of the public and other visitors to the Seamus Heaney Centre at Queen?s.
To provide general information on the programmes and activities of the Centre, directing enquiries, and supporting the smooth running of internal and external events and group visits.
Based at the reception desk of the Seamus Heaney Centre, this is primarily a weekend role and applicants should be available to work at least one weekend day per week. Additional hours may be offered during core opening hours (Tue-Sun, 10.00-4.00, with some evening events).
Qualifications
Degree or currently enrolled in an English degree (or closely related)
Skills
Key Duties:
- Welcoming and directing visitors within the building and the wider campus.
- Daily maintenance and security of the front of house area (SHC gallery, reception and shop), including sales, gallery information, and inspections of public areas.
- Deal with routine enquiries from students, staff and visitors and provide them with the relevant information or refer more complex enquiries to the appropriate member of staff.
- Updating database of audience data, visitor numbers and contacts.
- Helping with technical set up for events, troubleshooting and logging calls with Information Services or Estates where appropriate.
- Helping with room setup and hospitality for special events.
Successful candidates may be interviewed on w/c Monday 5 August
The School of Politics & Economics will be recruiting Welcome Desk Assistants to help in the School Office for Welcome Week (16th September - 20th September 2024) and the first week of teaching (23rd September - 27th September 2024).
This is a great opportunity to help welcome new and returning students at the start of the new term. Welcome Desk Assistants will staff the front desk of the School of Politics and Economics main office, Room 7.01 in Bush House North East Building. Throughout these weeks, the School Education Office will be attending academic and welcome inductions for students so you will be the first point of contact for student queries, helping with questions such as how to find timetables, access KEATS, signpost to wellbeing services or locate a room on campus.
For more complex queries, you will take full details and contact information and pass on to the Programme teams for them to respond directly to the student. This is a fantastic opportunity to enhance your administration, communication, and support service skills as well as problem-solving, active listening and attentiveness.
In-between queries, you will be asked to complete administrative tasks such as supporting us in designing a mentoring pilot scheme, reviewing and providing student perspectives on policies, testing submission forms and researching initiatives to support our careers offer.
Welcome Desk Assistants will work in shifts, so we are looking for people who are available between 10-1PM or 1-4PM. Welcome Desk Assistants will be paid at a standard student rate of ?13.92 per hour.
To apply for shifts for this role, please complete the questions on this job advert. If you pass our pre-screening, you will be invited for an informal call to discuss the role further.
Please note, this role is open to Undergraduate and Postgraduate students enrolled in the following departments which sit in the School of Politics and Economics: Department of Political Economy, European & International Studies, and King?s Russia Institute only.
Qualifications
NONE
Skills
- Excellent customer service - ability to interact and ask questions in a polite and friendly manner.
- Patience - demonstrate patience and empathy, conveying information calmly and clearly.
- Organisation - ability to multitask, clearly find documentation and keep a tidy workspace.
- Technical - confident in using and guiding students on different platforms including timetables, Student Services Online and KEATS.
- Information retention - you will be provided with guides and handbooks, but this can be a busy environment, so we are looking for candidates who can read and retain information so they can have this readily available for student queries.
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