Student Assistant Job - Co Antrim | Hospitality, Catering & Events

Job Description

Queen?s University Student Experience Team requires up to three International Student Guides to play a leading role in the planning and delivery of a truly exceptional and enriching international student experience.

These posts are available from an anticipated start date of week beginning Monday 28 August, working up to a maximum of 12 hours per week to support the planning and delivery of the Pre-Semester Engagement Programme and International Student arrival.

Thereafter, hours will vary per week, on average between 8-10 hours per week.

MAJOR DUTIES

To be an open and welcoming initial key point of contact for international students, providing answers to common student queries, and to promote the supports offered within One Elmwood Student Centre;
To facilitate regular student drop-in clinics (both in-person and virtually), which are tailored to a range of practical and administrative queries across the student journey, for example, registering with healthcare providers, opening a bank account, building connections etc. (full training will be given);
Assisting with campus duties associated with the Pre-Semester Engagement Programme, orientation, and supporting students with settling in through informal advice and guidance,
The planning, promotion, delivery and evaluation of ongoing International Student-led events to support student interaction and experience;
Through provision of training, the ability to work alongside Student Experience Team colleagues to facilitate the response to initial support queries. This may be particularly helpful where language skills present barriers to navigating and accessing support;
Familiarisation of and signposting key university support services including in-course support, in-sessional English language skills courses, Immigration Student Support, disability, wellbeing, Learning Development Service and Graduate School, accommodation, Queen?s Sport, the Students? Union, Student Finance, and Careers, Employability & Skills;
Work alongside the Immigration Student Support Office; International Office, Student Recruitment Hubs, Faculties, Schools, and Directorates to promote a proactive and visible point of contact for international students;
To provide an excellent customer service experience to new and returning students;
To act as an Ambassador for the University at all times when undertaking the duties of the post;
Proactive monitoring of key issues and trends facing international students, with meaningful and effective events designed around student insight and engagement; data entry to shared spreadsheets / issues log to provide to supervisors within the Service;
Assisting with the creation of informed promotional content to highlight events, website and social media;
To assist with social media and website promotion, with input from the Service?s Marketing and Communications Office;
Assisting with other projects throughout the academic year that help students settle into University life and learn more about the services & support available to them
Carry out any other duties which are appropriate to the post as may be reasonably requested by the Supervisor.

Qualifications

Question 2: Please outline your student number, current course, year, and level of study (example: 40123456, Level 2, Undergraduate, BSc Biological Sciences).

Skills

Within the Cover Letter please explicitly answer the following questions. Please pay particular regard to the Essential and Desirable Criteria. The Shortlisting panel use these criteria to determine your eligibility. It is therefore essential that you provide sufficient evidence of how you meet the criteria.

Suggested word limits have been included to offer guidance on a suitable length. Please note these are suggestions, and not concrete deadlines.

Question 1: Please confirm that you are an international student (a Student Visa holder).

Question 3: Events: What experience and/or knowledge do you have in working as part of a group to deliver an event (examples: clubs and societies events, social gatherings, school events). (Suggested word limit: 100-200 words)

Question 4: Promotion tactics: Please describe what experience do you have of coordinating social media accounts, or content used to promote events and initiatives? e.g. websites, posters, event promotion (Suggested word limit: 100-200 words)

Question 5: Ambassadorial duties: Please outline what experience you have of performing ambassador duties, representing an organisation or service, or communicating with peers on a personal or individual, communicating shared experiences basis (Suggested word limit: 100-200 words)

Question 6: Please outline your current plans for travelling to Belfast ahead of the 2023-24 academic year. What date do you plan to arrive in Belfast? (The responses to this question will not be used for shortlisting purposes, but will help to give the panel a sense of how the successful applicants will be able to perform duties within the first few weeks. *Please do not change or alter any travel plans throughout any stage of this recruitment exercise.*) (Suggested word limit: 1-2 sentences).

Essential Criteria

Registered students at Queen?s University Belfast for academic year 2023-24 and for the full period that these posts are available, otherwise the application will not be considered. (Please note, eligibility restrictions apply to PhD/MPhil applicants based on date of first registration as an undifferentiated research student, as per our code of practice and University Regulations associated with PGR students, in the first instance).
At least three months experience of undertaking a role requiring customer service skills or experience of delivering talks, workshops etc.;
Experience of managing and delivering a project
Experience of organising and/or promoting events/activities
Experience using MS Office packages, including Word, Excel and PowerPoint
Experience of using Social Media
Experience of working within a team

Desirable Criteria

Experience of working within a University setting
Experience of updating websites
Experience of managing a budget
Experience of working on marketing/promotional campaigns
Experience of designing publications/promotional materials
Experience of undertaking tours or presenting to groups of people
At least one month?s experience of undertaking office based administration e.g. answering telephone, email enquiries, photocopying

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King's Student Money Mentor

£28,704 - £28,704

London - South East

Hospitality, Catering & Events

Temporary / Interim

The Money Mentors are current and recently graduated students at King's College London who have a passion for helping their peers by ensuring they are as money-savvy as possible.

Money Mentors engage with current and prospective students throughout the year by supporting Open Days, Welcome Events and leading on their own money-themed campaigns to ensure that students are informed, empowered and aware of key student issues that may impact their financial position.

The Student Money Mentors project is student led, with guidance from the Money & Housing Advisors. The campaigns, self-help articles, blogs and Instagram content is all created by students, for students.

The job role is as follows:

To work as a student-staff member of the Money & Housing Advice Service, and work with specialist advisors of the service at both on and off campus activities.
To acknowledge the importance of empowering students, to understand their options and act with respect to money.
To signpost students to information and resources relating to student money and funding, and the broader activities of the Money & Housing Advice Service at events, via student comms and on social media.
To support and facilitate other events across the campus where Money Mentors will be involved.
To work at least one shift (3 hours minimum) during each of our annual week-long campaigns.
To work at least one shift (3 hours minimum) during each week of Welcome to King's.
To attend all monthly team meetings (usually last Wednesday of every month via Microsoft Teams), Money Mentor related training, Planning Days, briefings, preparatory meetings.

Additional Information:

All Money Mentors are expected to adhere to King's policies and procedures.
Money Mentors will adhere to a 3-Strike System. Failure to respond to any correspondence, failure to attend shifts/ 121s/ debriefs (without prior acknowledgement and valid reasons) and failure to adhere to King's policies and procedures may result in a Strike and subsequent termination from employment on the programme.
It is expected that Money Mentors will have to dedicate approximately 1-2 hours a week of work during the lead up to our annual week-long campaigns.
Please note: demand for Student Money Mentors can vary during the academic year and therefore hours of work will vary accordingly. If you are offered the position, you will be required to sign our confidentiality agreement and terms and conditions form for this role.
Please note: this job description reflects the core activities of the role, however, as the College and the post-holder develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder recognises this and will adopt a flexible approach to work and be willing to participate in training. If changes to the job become significant, the job description should be reviewed formally by the post-holder and line manager.

If you are offered this position, you MUST BE AVAILABLE to attend the in-person Money Mentor training. Training days for this role will take place on the following days:

Training Day 1 - Saturday 18th January 2025
Training Day 2 - Saturday 25th January 2025
Training Day 3 - Saturday 1st February 2025 (TBC)

Please apply here: https://forms.office.com/e/HVTxdb3F0X. If you have any queries, please email money@kcl.ac.uk with the subject line 'King's Student Money Mentor - KTB Job Ad'.

Qualifications

Essential:

Studying an Undergraduate degree or Postgraduate study at King's College London

Skills

KNOWLEDGE

Essential:

An understanding of student money (e.g., student debt, budgeting, money management and saving) with interest to expand this knowledge.
Interest in money management and helping students become money-savvy.

Desirable:

An understanding of where to find information on methods of budgeting and concepts such as ISAs, interest, credit and debt, student discounts, housing in London, familiarisation with King?s Student Services Online, online financial safety (e.g., scams), student funding (e.g., SFE, NHS, etc).

SKILLS

Essential:

Good verbal and written communication skills to deliver clear and relevant content to different audiences.
Ability to communicate effectively with peers and staff.
Ability to demonstrate an empathetic and non-judgemental nature when dealing with staff and peers.
Ability to work within a team and independently.
Good organisational skills which ensure that assigned tasks are completed within the deadline.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

Desirable:

Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

EXPERIENCE

Desirable:

Experience working with peers and/or peer support initiatives either externally or within King's College London.
Personal experience involving money and/or housing.

Theatre Usher

£28,704 - £28,704

England-London

Hospitality, Catering & Events

Temporary / Interim

The Greenwood Theatre is located on the Guy's Campus at London Bridge, and the biggest theatre in the College. It is one of the best specified theatres in any university in the UK with 450 seats, a full fly tower, large stage, full sound and lighting provision, 6 dressing rooms and a 'pocket park' garden created outside. The theatre is very busy with both teaching and performances all year round, with a full programme of both student society performances and high profile external companies and performing arts groups. By law, we are required to have in place four ushers to act as evacuation marshals for the duration of any performance. There is one usher per emergency exit from the auditorium, and in the event of an emergency they are required to assist the theatre duty manager in evacuating the audience from the building.

This role is very important as being a point of contact between the paying public and the College. The ushers are the face of the theatre, being helpful, responsible and dedicated to providing an outstanding theatre experience. In the last three years, the Greenwood has developed an excellent reputation for, among other things, friendliness, and this role is absolutely vital in continuing to delight clients and visitors alike.

Sample tasks as part of the role include preparing the auditorium, checking tickets, assisting disabled patrons to their seating, guiding the audience in and out of the main auditorium and providing information to anyone who asks. An ability to take initiative is very helpful. During performances, you must remain in the auditorium to monitor the audience. Your appearance is essential in providing a professional look, so for your shifts you will be required to wear black trousers or skirt with black shoes and a white shirt/blouse. We will provide you with lanyards for your student ID to be displayed at all times whilst on duty.

Ushers are required for all performances and many additional events. You would be required for anything up to 3 evenings (4hrs per shift) in a week during the months of November-April, and outside of this time there is frequently a requirement for ushers most weekends and a number of evenings.

Qualifications

None

Skills

- A responsible attitude and a good manner when dealing with the public
- Punctuality is essential
- Previous experience in a customer services related role
- Excellent communication skills, including regularly managing shift allocations with theatre manager and colleagues via email
- Some experience, enthusiasm or knowledge of theatre
- Good organisational skills to manage shifts that will not be on a regular pattern
- Availability and flexibility
- Being London-based year round would be helpful but not essential.

Photographer And Events Assistant

£25,642 - £25,642

England-London

Hospitality, Catering & Events

Temporary / Interim

Main Duties and Responsibilities:

Setting up of photo-shoot area
Organising, collecting and setting up photography equipment / lighting
Providing useful support and tips to stduents with handout provided
Taking headshots of students at event for 2/3 hours for their LinkedIn profile
Ensuring they are registered on list with their student ID name and course before the picture is taken

In addition please ensure that you send your comprehensive CV and a covering letter outlining your suitability for the role to Tahera at t.huda@londonmet.ac.uk.

Qualifications

Photography Student

Skills in taking professional photo

Attention to detail

Skills

Excellent communications skills, verbal and written
Accurate data entry / IT skills and attention to detail
Proven ability to meet targets within deadlines
Demonstration of initiative and self-motivation to work alone and within a team
Awareness of data confidentiality

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King's Student Money Mentor

28704 - 28704

London - South Eas

Hospitality, Catering & Event

Temporary / Interim

The Money Mentors are current and recently graduated students at King's College London who have a passion for helping their peers by ensuring they are as money-savvy as possible.

The job role is as follows:

To work as a student-staff member of the Money & Housing Advice Service, and work with specialist advisors of the service at both on and off campus activities.
To acknowledge the importance of empowering students, to understand their options and act with respect to money.
To signpost students to information and resources relating to student money and funding, and the broader activities of the Money & Housing Advice Service at events, via student comms and on social media.
To support and facilitate other events across the campus where Money Mentors will be involved.
To work at least one shift (3 hours minimum) during each of our annual week-long campaigns.
To work at least one shift (3 hours minimum) during each week of Welcome to King's.
To attend all monthly team meetings (usually last Wednesday of every month via Microsoft Teams), Money Mentor related training, Planning Days, briefings, preparatory meetings.

Additional Information:

All Money Mentors are expected to adhere to King's policies and procedures.
Money Mentors will adhere to a 3-Strike System. Failure to respond to any correspondence, failure to attend shifts/ 121s/ debriefs (without prior acknowledgement and valid reasons) and failure to adhere to King's policies and procedures may result in a Strike and subsequent termination from employment on the programme.
It is expected that Money Mentors will have to dedicate approximately 1-2 hours a week of work during the lead up to our annual week-long campaigns.
Please note: demand for Student Money Mentors can vary during the academic year and therefore hours of work will vary accordingly. If you are offered the position, you will be required to sign our confidentiality agreement and terms and conditions form for this role.
Please note: this job description reflects the core activities of the role, however, as the College and the post-holder develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder recognises this and will adopt a flexible approach to work and be willing to participate in training. If changes to the job become significant, the job description should be reviewed formally by the post-holder and line manager.

If you are offered this position, you MUST BE AVAILABLE to attend the in-person Money Mentor training. Training days for this role will take place on the following days:

Training Day 1 - Saturday 18th January 2025
Training Day 2 - Saturday 25th January 2025
Training Day 3 - Saturday 1st February 2025 (TBC)

Please apply here: https://forms.office.com/e/HVTxdb3F0X. If you have any queries, please email money@kcl.ac.uk with the subject line 'King's Student Money Mentor - KTB Job Ad'.

Qualifications

Essential:

Studying an Undergraduate degree or Postgraduate study at King's College London

Skills

KNOWLEDGE

Essential:

An understanding of student money (e.g., student debt, budgeting, money management and saving) with interest to expand this knowledge.
Interest in money management and helping students become money-savvy.

Desirable:

An understanding of where to find information on methods of budgeting and concepts such as ISAs, interest, credit and debt, student discounts, housing in London, familiarisation with King?s Student Services Online, online financial safety (e.g., scams), student funding (e.g., SFE, NHS, etc).

SKILLS

Essential:

Good verbal and written communication skills to deliver clear and relevant content to different audiences.
Ability to communicate effectively with peers and staff.
Ability to demonstrate an empathetic and non-judgemental nature when dealing with staff and peers.
Ability to work within a team and independently.
Good organisational skills which ensure that assigned tasks are completed within the deadline.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

Desirable:

Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

EXPERIENCE

Desirable:

Experience working with peers and/or peer support initiatives either externally or within King's College London.
Personal experience involving money and/or housing.

Theatre Usher

28704 - 28704

England-Londo

Hospitality, Catering & Event

Temporary / Interim

Qualifications

None

Skills

Photographer And Events Assistant

25642 - 25642

England-Londo

Hospitality, Catering & Event

Temporary / Interim

Main Duties and Responsibilities:

Setting up of photo-shoot area
Organising, collecting and setting up photography equipment / lighting
Providing useful support and tips to stduents with handout provided
Taking headshots of students at event for 2/3 hours for their LinkedIn profile
Ensuring they are registered on list with their student ID name and course before the picture is taken

In addition please ensure that you send your comprehensive CV and a covering letter outlining your suitability for the role to Tahera at t.huda@londonmet.ac.uk.

Qualifications

Photography Student

Skills in taking professional photo

Attention to detail

Skills

Excellent communications skills, verbal and written
Accurate data entry / IT skills and attention to detail
Proven ability to meet targets within deadlines
Demonstration of initiative and self-motivation to work alone and within a team
Awareness of data confidentiality

SEE ALL JOBS

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Student Assistant

Job Description

MORE JOBS LIKE THIS

King's Student Money Mentor

Theatre Usher

Photographer And Events Assistant

MORE JOBS LIKE THIS

King's Student Money Mentor

Theatre Usher

Photographer And Events Assistant