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General Assistant

£27,300 - £27,300
 

Job Description

This post is for an intial 12 week period and we hope to offer an extension in the future. 



To be part of the operational team, delivering a high standard of customer service to students, stakeholders and visitors.



Work to a daily/weekly porterage schedule, assessing the needs of both teaching and non teaching activity on the Queen’s Business School site.



Carry out manual handling duties such as wall movements within divisible teaching spaces and room re-configuration as appropriate.



Cover school reception as and when required, mainly for holiday and sickness cover, carrying out basic tasks within the remit of this role.



Maintain and replenish consumable stock at the site such as kitchen and bathroom items. Consult reception team when more stock is to be ordered.



Stock and troubleshoot for the various Ricoh printer machines across the site. Maintain level of paper at all printing locations and consult reception when stock is low.



Ensure all areas are presented professionally and tidy, free from all rubbish, adjusting temperature control as required and keeping in line with Health and Safety standards and regulations.



Maintain furniture, equipment and dividing walls to a high standards, reporting any breakages or issues to line manager.



Ensure comfort, satisfaction, and well-being are catered for in a friendly, helpful, professional yet personalised manner at all times.



In Person Interviews will be held on Tuesday 28 May



Qualifications

A minimum of five GCSEs at Grade C or above (or equivalent) to include English Language and Mathematics or NVQ Level 2 Administration or equivalent.






Skills

A minimum of three years’  recent relevant work experience in an administrative environment to include evidence of the following:




  • Experience in a hotel/hospitality/conference/warehouse environment.

  • Experience with manual handling to include lifting and moving.

  • Experience in working in a front of house/reception environment



Work to communicated instructions and timeframes under supervision in order to perform set tasks.



Carry out basic routine prioritising and organising of standard duties.



Deal with any exceptions and troubleshoot issues.



Capable of following oral and written instructions.



Able to work on own initiative and work as part of a team.



 

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Queen's Sport is recruiting for a Schools Swimming Instructor. To instruct regular term-time Primary School swimming lessons on Tuesdays from 10.45am to 11.45am. (please note this post is only during term time)



 



Additional school cover maybe offered on a casual basis & causal Queen's Sport Splash n Swim programme cover. 



 



Responsibilities:



- Conduct swim lessons for individuals or groups of all ages and skill levels



- Create and implement lesson plans based on participants' needs and goals



- Provide a safe and supportive learning environment for all participants



- Teach proper swimming techniques, including strokes, breathing, and water safety



- Monitor and evaluate participants' progress and provide feedback for improvement



- Maintain accurate records of participant attendance and progress



Qualifications

Essential:- 



Level 2 Swimming Teacher Certificate/award (STA/ Swim Ireland or equivlent)  



 



Desirable:-



First Aid Qualification 



National Pool Lifeguard Qualification 



Skills

Experience:



- Previous experience teaching swimming lessons from ages 4+ is essential



 



Skills:



- Strong sports coaching skills with the ability to effectively instruct and motivate individuals or groups



- Excellent communication skills to educate participants on swimming techniques and water safety



- Ability to adapt teaching methods to accommodate different learning styles and abilities



- Patience and empathy to work with individuals who may have fear or anxiety around water



- Knowledge of CPR and first aid is preferred, but not required

SHC Front of House Support (weekend cover)
4-10hrs/week at ?12/hr

Job Role

To be the first point of contact for academic & research staff, students, members of the public and other visitors to the Seamus Heaney Centre at Queen?s. 

To provide general information on the programmes and activities of the Centre, directing enquiries, and supporting the smooth running of internal and external events and group visits. 

Based at the reception desk of the Seamus Heaney Centre, this is primarily a weekend role and applicants should be available to work at least one weekend day per week. Additional hours may be offered during core opening hours (Tue-Sun, 10.00-4.00, with some evening events). 



Qualifications

Degree or currently enrolled in an English degree (or closely related)



Skills

Key Duties:

  • Welcoming and directing visitors within the building and the wider campus. 
  • Daily maintenance and security of the front of house area (SHC gallery, reception and shop), including sales, gallery information, and inspections of public areas. 
  • Deal with routine enquiries from students, staff and visitors and provide them with the relevant information or refer more complex enquiries to the appropriate member of staff.
  • Updating database of audience data, visitor numbers and contacts.
  • Helping with technical set up for events, troubleshooting and logging calls with Information Services or Estates where appropriate.
  • Helping with room setup and hospitality for special events. 

Successful candidates may be interviewed on w/c Monday 5 August

The School of Politics & Economics will be recruiting Welcome Desk Assistants to help in the School Office for Welcome Week (16th September - 20th September 2024) and the first week of teaching (23rd September - 27th September 2024).  

This is a great opportunity to help welcome new and returning students at the start of the new term. Welcome Desk Assistants will staff the front desk of the School of Politics and Economics main office, Room 7.01 in Bush House North East Building. Throughout these weeks, the School Education Office will be attending academic and welcome inductions for students so you will be the first point of contact for student queries, helping with questions such as how to find timetables, access KEATS, signpost to wellbeing services or locate a room on campus.  

For more complex queries, you will take full details and contact information and pass on to the Programme teams for them to respond directly to the student. This is a fantastic opportunity to enhance your administration, communication, and support service skills as well as problem-solving, active listening and attentiveness.  

In-between queries, you will be asked to complete administrative tasks such as supporting us in designing a mentoring pilot scheme, reviewing and providing student perspectives on policies, testing submission forms and researching initiatives to support our careers offer.  

Welcome Desk Assistants will work in shifts, so we are looking for people who are available between 10-1PM or 1-4PM. Welcome Desk Assistants will be paid at a standard student rate of ?13.92 per hour.  

To apply for shifts for this role, please complete the questions on this job advert. If you pass our pre-screening, you will be invited for an informal call to discuss the role further.  

Please note, this role is open to Undergraduate and Postgraduate students enrolled in the following departments which sit in the School of Politics and Economics: Department of Political Economy, European & International Studies, and King?s Russia Institute only. 



Qualifications

NONE



Skills
  • Excellent customer service - ability to interact and ask questions in a polite and friendly manner.
  • Patience - demonstrate patience and empathy, conveying information calmly and clearly.
  • Organisation - ability to multitask, clearly find documentation and keep a tidy workspace.
  • Technical - confident in using and guiding students on different platforms including timetables, Student Services Online and KEATS.
  • Information retention - you will be provided with guides and handbooks, but this can be a busy environment, so we are looking for candidates who can read and retain information so they can have this readily available for student queries. 
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