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Job Description
POST/JOB TITLE: Student Assistant
SCHOOL/DEPT: Careers, Employability & Skills
NO. OF HOURS IF PT: 26 hours during term time, specific to event dates plus potential additional ad hoc work within Careers Employability and Skills.
Key dates where availability is required are 11th October 2023 (10.00am – 4.00pm) Go Global Fair Autumn Careers Fair - 16th October for briefing/Set Up (1.00pm – 5.00pm) and 17th/18th October (9.00am – 5.00pm) on both days.
To support the successful delivery of large-scale Careers Fairs within the University, undertaking promotional and logistical event tasks, with focus on providing an excellent Fair experience for students and employers. Further work in Careers, Employability and Skills may also be offered on an ongoing basis.
MAJOR DUTIES:
Fair Event Delivery
- Work as part of a team to ensure the successful and smooth delivery of a number of central Careers Fairs (Go Global Fair on 11 October and Autumn Careers Fair on 16/17/18 October)
- Assist and contribute to a range of promotional efforts for the Fairs, to include:
- Distributing fliers and proactively generating interest through discussion with students/other target audience;
- Contributing to ongoing review or relevant focus groups, as appropriate.
- Provide consistent and high level of customer service at central careers fairs, to include:
- Welcoming exhibitors (including employers), staff and students on campus;
- Acting as a point of contact and a source of information and guidance;
- Registering students;
- Guiding exhibitors according to designated seating or floorplans;
- Providing directional support as required.
- Accurately capture required Fair information, e.g. scanning student attendance, recording feedback and providing update to supervisors as required.
- Undertake event set up and tear down tasks as allocated, to include:
- Event staging, dressing of exhibitor stalls and positioning of branding collateral at Fair venues
- Recording and storing of Fair collateral post event
- Undertake any administrative duties in support of careers fairs, e.g.:
- Preparing exhibitor welcome packs and other fair papers
Event Briefing and Training
- Undertake and fully participate in all relevant event training, as required.
- Attend all individual fair briefing sessions, set-up and tear-down for Fairs, as directed. Key dates where availability is required are – 11 October, 16 October, 17 October, and 18 October 2023
- Act as an ambassador and representative of the University at all times when undertaking duties.
- Carry out any other duties which are appropriate to the post as may be reasonably requested by a Supervisor.
Qualifications
n/a
Skills
- Previous experience of working in a customer facing environment (face-to-face contact) e.g. could include event venues, bars, clubs or restaurants, this is preferred but not essential
- Proven ability to work as part of a team and make a positive and constructive contribution.
- Excellent interpersonal skills, including the ability to proactively engage others in promotion of key messages and deal with face-to-face enquiries in a confident, courteous, patient, and professional manner.
- Ability to use initiative and be proactive
- Provide a high level of customer care
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Queen's Sport is recruiting for a Schools Swimming Instructor. To instruct regular term-time Primary School swimming lessons on Tuesdays from 10.45am to 11.45am. (please note this post is only during term time)
Additional school cover maybe offered on a casual basis & causal Queen's Sport Splash n Swim programme cover.
Responsibilities:
- Conduct swim lessons for individuals or groups of all ages and skill levels
- Create and implement lesson plans based on participants' needs and goals
- Provide a safe and supportive learning environment for all participants
- Teach proper swimming techniques, including strokes, breathing, and water safety
- Monitor and evaluate participants' progress and provide feedback for improvement
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Qualifications
Essential:-
Level 2 Swimming Teacher Certificate/award (STA/ Swim Ireland or equivlent)
Desirable:-
First Aid Qualification
National Pool Lifeguard Qualification
Skills
Experience:
- Previous experience teaching swimming lessons from ages 4+ is essential
Skills:
- Strong sports coaching skills with the ability to effectively instruct and motivate individuals or groups
- Excellent communication skills to educate participants on swimming techniques and water safety
- Ability to adapt teaching methods to accommodate different learning styles and abilities
- Patience and empathy to work with individuals who may have fear or anxiety around water
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SHC Front of House Support (weekend cover)
4-10hrs/week at ?12/hr
Job Role
To be the first point of contact for academic & research staff, students, members of the public and other visitors to the Seamus Heaney Centre at Queen?s.
To provide general information on the programmes and activities of the Centre, directing enquiries, and supporting the smooth running of internal and external events and group visits.
Based at the reception desk of the Seamus Heaney Centre, this is primarily a weekend role and applicants should be available to work at least one weekend day per week. Additional hours may be offered during core opening hours (Tue-Sun, 10.00-4.00, with some evening events).
Qualifications
Degree or currently enrolled in an English degree (or closely related)
Skills
Key Duties:
- Welcoming and directing visitors within the building and the wider campus.
- Daily maintenance and security of the front of house area (SHC gallery, reception and shop), including sales, gallery information, and inspections of public areas.
- Deal with routine enquiries from students, staff and visitors and provide them with the relevant information or refer more complex enquiries to the appropriate member of staff.
- Updating database of audience data, visitor numbers and contacts.
- Helping with technical set up for events, troubleshooting and logging calls with Information Services or Estates where appropriate.
- Helping with room setup and hospitality for special events.
Successful candidates may be interviewed on w/c Monday 5 August
The School of Politics & Economics will be recruiting Welcome Desk Assistants to help in the School Office for Welcome Week (16th September - 20th September 2024) and the first week of teaching (23rd September - 27th September 2024).
This is a great opportunity to help welcome new and returning students at the start of the new term. Welcome Desk Assistants will staff the front desk of the School of Politics and Economics main office, Room 7.01 in Bush House North East Building. Throughout these weeks, the School Education Office will be attending academic and welcome inductions for students so you will be the first point of contact for student queries, helping with questions such as how to find timetables, access KEATS, signpost to wellbeing services or locate a room on campus.
For more complex queries, you will take full details and contact information and pass on to the Programme teams for them to respond directly to the student. This is a fantastic opportunity to enhance your administration, communication, and support service skills as well as problem-solving, active listening and attentiveness.
In-between queries, you will be asked to complete administrative tasks such as supporting us in designing a mentoring pilot scheme, reviewing and providing student perspectives on policies, testing submission forms and researching initiatives to support our careers offer.
Welcome Desk Assistants will work in shifts, so we are looking for people who are available between 10-1PM or 1-4PM. Welcome Desk Assistants will be paid at a standard student rate of ?13.92 per hour.
To apply for shifts for this role, please complete the questions on this job advert. If you pass our pre-screening, you will be invited for an informal call to discuss the role further.
Please note, this role is open to Undergraduate and Postgraduate students enrolled in the following departments which sit in the School of Politics and Economics: Department of Political Economy, European & International Studies, and King?s Russia Institute only.
Qualifications
NONE
Skills
- Excellent customer service - ability to interact and ask questions in a polite and friendly manner.
- Patience - demonstrate patience and empathy, conveying information calmly and clearly.
- Organisation - ability to multitask, clearly find documentation and keep a tidy workspace.
- Technical - confident in using and guiding students on different platforms including timetables, Student Services Online and KEATS.
- Information retention - you will be provided with guides and handbooks, but this can be a busy environment, so we are looking for candidates who can read and retain information so they can have this readily available for student queries.
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