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Student Ambassador and Events Coordinator
Job Description
THIS ROLE IS NOT SUITABLE FOR CURRENT STUDENTS; STUDENT APPLICATIONS WILL NOT BE CONSIDERED DUE TO WORKING HOUR LIMITS.
Main duties and responsibilities
- Assist in the coordination and development of the Student Ambassador Scheme, ensuring efficient management of the booking process, timesheet submission, expense processing, and engagement reporting
- Provide logistical and administrative support to the Student Recruitment and Widening Participation (WP) team, coordinating events and activities, ensuring representation at both regional and national levels.
- Support the delivery of the Enquiry Management and Campus Tours project, including assisting with the onboarding, training, and allocation of tasks for Student Ambassadors
- Occasionally deliver presentations, workshops, and advice sessions to schools and colleges, both regionally and nationally, to raise awareness and support recruitment efforts. This may also include representing the university at National and Postgraduate Fairs.
- Engage with schools and colleges as required by management, delivering pre-prepared content to support outreach and recruitment.
- Support the evaluation and monitoring of the Student Recruitment and WP team by collating and reporting data on key Outreach KPIs.
- Assist in the planning and execution of Queen Mary?s major external events, such as Offer Holder Days and Open Days, which may involve compensated out-of-hours work.
- Act as an advocate for the University?s brand, ensuring its visual and verbal identity are consistently applied across all communications and activities.
- Stay updated on relevant legislation, including GDPR, CMA, and ASA requirements, ensuring all activities align with these regulations.
The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager.
Qualifications
A level qualifications (or equivalent), or equivalent relevant experience - Essential
Educated to degree level in a relevant field or equivalent experience - Desirable
Skills
- Experience of working within the Higher Education sector in a similar role - Desirable
- Experience in the management of student ambassadors or volunteer groups - Desirable
- Experience of communicating with a wide range of audiences - Essential
- Experience of organising small to medium scale events from briefing to delivery - Desirable
- Experience of delivering training or workshops for student groups - Desirable
- Strong technical ability in using CRM systems or other platforms to record customer enquiries and execute marketing campaigns - Desirable
- Excellent editorial (writing, proofing) and numerical skills - Essential
- Excellent IT skills including use of Microsoft packages in using email, spreadsheets, presentation software and word processing - Essential
- Proven analytical and problems solving capacity - Essential
- Able to work effectively independently and as part of a team - Essential
- Able to advise prospective students and their families of possible study options in a knowledgeable and professional manner - Essential
- The nature of this role will mean the postholder may be required to work evenings and weekends as well as travel on a national basis (for which TOIL will be given), as such a flexible approach to working during unsociable hours is needed - Essential
- This post is subject to an enhanced DBS check - Essential
- *The ability to meet UK ?right to work? requirements. - Essential
- The ability and willingness to work evenings and weekends as required - Essential
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