Festival Of Communities Festival Crew Job - England-London | Hospitality, Catering & Events

Job Description

Job Context

The Festival of Communities is an annual event organised by Queen Mary in collaboration and partnership with local community organisations in Tower Hamlets. The festival is designed to celebrate living and learning in Tower Hamlets, and bring local residents together with staff and students at Queen Mary. It features interactive, hands-on activities linked to research taking place across the university, community activities and stalls, and family friendly activities such as face painting. More information can be found at www.qmul.ac.uk/festival

Job Purpose

The Festival of Communities PhD Crew members will work with the Centre for Public Engagement team (CPE), to support the delivery of the Festival of Communities taking place on the 8th June 2024. The Festival operations are run each year by the CPE along with a local event production company. This role will support the CPE team in delivering the Festival, taking on an operational role during the event.

Key dates candidates must be available for:

Briefing session (in person on ME campus) - Wednesday 5th June, 2-4.30pm (2.5hrs)

Festival – Saturday 8th June, 9-6pm

Preference will be given to those who are available for the briefing and full Festival day.

A Festival t-shirt and lunch will be provided for the Festival day.

Main Duties & Responsibilities

Meeting and greeting visitors to the Festival locations.

Responding to questions from exhibitors and local residents, ensuring a positive experience for all during the Festival of Communities (8th June).

Work as part of the Festival of Communities delivery team, ensuring exhibitors and visitors are supported and using initiative to solve problems as they arise.

Assisting with the set up and pack down of the Festival in Stepney Green Park.

Leading on implementing various evaluation methods during the Festival. This includes talking to activity participants and visitors about their festival experience, running evaluation activities and encouraging young people to complete stamp trails.

Representing Queen Mary University of London.

Undertake other duties to support the Festival of Communities within the scope of this role, as determined by the Community Engagement Manager and Public Engagement Officer.

Demonstrate a commitment to QMUL’s ideals of equity and diversity.

The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager.

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of the responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the post.

We can make reasonable adjustments to this role to fit your needs.

How to apply:

Personal Statement

Please provide details of why you want to be involved in the Festival of Communities and what you are hoping to gain from this experience.

Maximum 300 words

Please let us know your level (undergrad, master, or PhD) and year of study.

Please confirm that you are available for all of the dates below:

Wednesday 5th June, 2-4.30pm – Festival Crew briefing session (in person on ME campus)

Saturday 8th June, 9-6pm – Stepney Green Park

Qualifications

N/A

Skills

Below lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.

Experience/Skill Requirements

Current Queen Mary University of London student - Essential (A)

Experience supporting event logistics and operations - Desirable (A/I)

Experience of public engagement, outreach or related activities - Desirable (A/I)

Excellent interpersonal skills - able to interact with a diverse range of contacts from multiple disciplinary backgrounds - Essential (A/I)

Ability to use own initiative to find solutions to problems as they arise. - Essential (A/I)

Excellent communication skills – written and verbal - Essential (A/I)

Experience in a customer or visitor-focussed environment - Desirable (A/I)

Essential/Desirable:

E = Essential: Requirements without which the job could not be done.

D = Desirable: Requirements that would enable the candidate to perform the job well.

How Assessed:

A = Application

I = Interview

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The Money Mentors are current and recently graduated students at King's College London who have a passion for helping their peers by ensuring they are as money-savvy as possible.

Money Mentors engage with current and prospective students throughout the year by supporting Open Days, Welcome Events and leading on their own money-themed campaigns to ensure that students are informed, empowered and aware of key student issues that may impact their financial position.

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All Money Mentors are expected to adhere to King's policies and procedures.
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It is expected that Money Mentors will have to dedicate approximately 1-2 hours a week of work during the lead up to our annual week-long campaigns.
Please note: demand for Student Money Mentors can vary during the academic year and therefore hours of work will vary accordingly. If you are offered the position, you will be required to sign our confidentiality agreement and terms and conditions form for this role.
Please note: this job description reflects the core activities of the role, however, as the College and the post-holder develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder recognises this and will adopt a flexible approach to work and be willing to participate in training. If changes to the job become significant, the job description should be reviewed formally by the post-holder and line manager.

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Training Day 2 - Saturday 25th January 2025
Training Day 3 - Saturday 1st February 2025 (TBC)

Please apply here: https://forms.office.com/e/HVTxdb3F0X. If you have any queries, please email money@kcl.ac.uk with the subject line 'King's Student Money Mentor - KTB Job Ad'.

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Essential:

Studying an Undergraduate degree or Postgraduate study at King's College London

Skills

KNOWLEDGE

Essential:

An understanding of student money (e.g., student debt, budgeting, money management and saving) with interest to expand this knowledge.
Interest in money management and helping students become money-savvy.

Desirable:

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Essential:

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Ability to demonstrate an empathetic and non-judgemental nature when dealing with staff and peers.
Ability to work within a team and independently.
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Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
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Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

Desirable:

Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
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Experience working with peers and/or peer support initiatives either externally or within King's College London.
Personal experience involving money and/or housing.

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To work as a student-staff member of the Money & Housing Advice Service, and work with specialist advisors of the service at both on and off campus activities.
To acknowledge the importance of empowering students, to understand their options and act with respect to money.
To signpost students to information and resources relating to student money and funding, and the broader activities of the Money & Housing Advice Service at events, via student comms and on social media.
To support and facilitate other events across the campus where Money Mentors will be involved.
To work at least one shift (3 hours minimum) during each of our annual week-long campaigns.
To work at least one shift (3 hours minimum) during each week of Welcome to King's.
To attend all monthly team meetings (usually last Wednesday of every month via Microsoft Teams), Money Mentor related training, Planning Days, briefings, preparatory meetings.

Additional Information:

All Money Mentors are expected to adhere to King's policies and procedures.
Money Mentors will adhere to a 3-Strike System. Failure to respond to any correspondence, failure to attend shifts/ 121s/ debriefs (without prior acknowledgement and valid reasons) and failure to adhere to King's policies and procedures may result in a Strike and subsequent termination from employment on the programme.
It is expected that Money Mentors will have to dedicate approximately 1-2 hours a week of work during the lead up to our annual week-long campaigns.
Please note: demand for Student Money Mentors can vary during the academic year and therefore hours of work will vary accordingly. If you are offered the position, you will be required to sign our confidentiality agreement and terms and conditions form for this role.
Please note: this job description reflects the core activities of the role, however, as the College and the post-holder develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder recognises this and will adopt a flexible approach to work and be willing to participate in training. If changes to the job become significant, the job description should be reviewed formally by the post-holder and line manager.

If you are offered this position, you MUST BE AVAILABLE to attend the in-person Money Mentor training. Training days for this role will take place on the following days:

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Training Day 2 - Saturday 25th January 2025
Training Day 3 - Saturday 1st February 2025 (TBC)

Please apply here: https://forms.office.com/e/HVTxdb3F0X. If you have any queries, please email money@kcl.ac.uk with the subject line 'King's Student Money Mentor - KTB Job Ad'.

Qualifications

Essential:

Studying an Undergraduate degree or Postgraduate study at King's College London

Skills

KNOWLEDGE

Essential:

An understanding of student money (e.g., student debt, budgeting, money management and saving) with interest to expand this knowledge.
Interest in money management and helping students become money-savvy.

Desirable:

An understanding of where to find information on methods of budgeting and concepts such as ISAs, interest, credit and debt, student discounts, housing in London, familiarisation with King?s Student Services Online, online financial safety (e.g., scams), student funding (e.g., SFE, NHS, etc).

SKILLS

Essential:

Good verbal and written communication skills to deliver clear and relevant content to different audiences.
Ability to communicate effectively with peers and staff.
Ability to demonstrate an empathetic and non-judgemental nature when dealing with staff and peers.
Ability to work within a team and independently.
Good organisational skills which ensure that assigned tasks are completed within the deadline.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

Desirable:

Ability to write blogs and articles aimed at students.
Ability to create videos aimed at students.
Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
Ability to create and deliver presentations online and in-person.
Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.

EXPERIENCE

Desirable:

Experience working with peers and/or peer support initiatives either externally or within King's College London.
Personal experience involving money and/or housing.