Photographer And Events Assistant

The Greenwood Theatre is located on the Guy's Campus at London Bridge, and the biggest theatre in the College. It is one of the best specified theatres in any university in the UK with 450 seats, a full fly tower, large stage, full sound and lighting provision, 6 dressing rooms and a 'pocket park' garden created outside. The theatre is very busy with both teaching and performances all year round, with a full programme of both student society performances and high profile external companies and performing arts groups. By law, we are required to have in place four ushers to act as evacuation marshals for the duration of any performance. There is one usher per emergency exit from the auditorium, and in the event of an emergency they are required to assist the theatre duty manager in evacuating the audience from the building.

This role is very important as being a point of contact between the paying public and the College. The ushers are the face of the theatre, being helpful, responsible and dedicated to providing an outstanding theatre experience. In the last three years, the Greenwood has developed an excellent reputation for, among other things, friendliness, and this role is absolutely vital in continuing to delight clients and visitors alike.

Sample tasks as part of the role include preparing the auditorium, checking tickets, assisting disabled patrons to their seating, guiding the audience in and out of the main auditorium and providing information to anyone who asks. An ability to take initiative is very helpful. During performances, you must remain in the auditorium to monitor the audience. Your appearance is essential in providing a professional look, so for your shifts you will be required to wear black trousers or skirt with black shoes and a white shirt/blouse. We will provide you with lanyards for your student ID to be displayed at all times whilst on duty.

Ushers are required for all performances and many additional events. You would be required for anything up to 3 evenings (4hrs per shift) in a week during the months of November-April, and outside of this time there is frequently a requirement for ushers most weekends and a number of evenings.

None

- A responsible attitude and a good manner when dealing with the public
- Punctuality is essential
- Previous experience in a customer services related role
- Excellent communication skills, including regularly managing shift allocations with theatre manager and colleagues via email
- Some experience, enthusiasm or knowledge of theatre
- Good organisational skills to manage shifts that will not be on a regular pattern
- Availability and flexibility
- Being London-based year round would be helpful but not essential.

Main Duties and Responsibilities:

• Manage a virtual placements software platform, with the support of the platform's administrators.
• Support students in accessing and utilising the virtual placements software platform.
• Liaise with organisations who wish to advertise placement vacancies and inform students of vacancies.
• Build and maintain beneficial relationships with local organisations and University departments to support any placement students undertaking work.
• Create attractive advertisements to promote vacancies.
• Manage aspects of administration within WebLearn, (Virtual Learning Environment) for a variety of placements modules.
• Create and update databases and software platform with accurate information.
• Liaise with relevant academic placement module teams to target students on specific modules and encourage them to apply for the available work opportunities.
• Attending classes to undertake very brief presentations on the work placements process.
• Provide initial recruitment support via online Careers materials to assist students through job recruitment processes and identify when to signpost applicants to advice and guidance from University Careers Consultants.
• Assist in matching students to suitable placement opportunities.
• Assist in undertaking risk assessments for work placement health and safety.
• Assist in organising events such as 'LinkedIn Headshot' photoshoots, including greeting students, recording student details, potentially assisting in taking photographs and sending out photographs to students.
• Any other tasks to support the placement team.

NOTE: In terms of your graduation date, you must have submitted your final assessment within 2024 e.g. February or June.

Closing Date:  Wednesday 25th Sept at 5pm

Before you proceed with your application, we would like to outline specific eligibility criteria that must be met to be considered for this role:

Eligibility to Work Full-Time in the UK: We welcome applications exclusively from candidates who hold the legal authorisation to work full-time in the United Kingdom for at least the next 10 months. Regrettably, we are unable to sponsor work visas or consider candidates whose current visa status does not permit full-time employment for the specified duration.

You must be a recent Graduate of London Met: Your final piece of assessment for your degree must have been submitted within 2024. Applications from candidates who graduated before this date will not be considered for the position.

We kindly request all prospective applicants to carefully review and confirm that they meet these essential eligibility requirements before submitting their applications. 

In addition to clicking Apply Now, please ensure that you send your comprehensive CV and a covering letter outlining your suitability for the role to Tahera at t.huda@londonmet.ac.uk.

Please note that the role entails a hybrid work arrangement. The successful candidate is expected to be present in the office once or twice and sometimes several times a week, and to work remotely for the rest of the week.

A formal probationary assessment will be conducted at the three-month mark to review the performance in the role. 

We appreciate your attention to these requirements and encourage you to apply if you fulfill the stated criteria.

No Qualifications required for this role.

• Experience of confidently communicating with clients/customers
• Office administration experience
• Excellent research skills via internet / social media
• Excellent communications skills, verbal and written 
• Accurate data entry / IT skills and attention to detail 
• Proven ability to meet targets within deadlines
• Demonstration of initiative and self-motivation to work alone and within a team
• Awareness of data confidentiality

TO APPLY: Please ensure your CV is uploaded onto your Met Temps profile under "My Documents" and submit a short cover letter or email outlining why you are suitable for the role.

This is a zero hours contract, events are on an ad hoc basis, we cannot guarantee hours every week. 

Student Event Assistant with QM Venues

QM Venues manages all internal and external events in QMUL spaces. As event assistants, you would be supporting our team in managing events, supporting our clients and ensuring all our events are run safely and smoothly. 

You will be managed by members of the operational team for QM Venues, with a clear manager for each event you work.

Roles might include: 

• Welcoming visitors to a venue and controlling entry into a space.
• Acting as an usher during an event in the Great Hall to ensure compliance with relevant legislation, local authority rules for theatre management and fire safety procedures
• Clear communication with the duty manager and other team members via the use of 2-way Radios.
• Staffing a cloakroom/registration point.
• Assisting with the set-up/break-down of an event. 
• Supporting our clients during an event that a Venues team member cannot attend.
• Supporting hospitality team at large scale events serving food and beverage when required.

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Skills you will need:

• Communication Skills - the ability to verbally pass on information to others. Being able to efficiently communicate tasks that need to be completed and any issues that may arise. 
• An interest in Events, Arts, - a genuine interest in working with and for a wide variety of professionals visiting QM for reasons such as conferences, arts and culture projects and student events.
• Proactivity and use of Initiative - the ability to act in advance, plan ahead and carry out duties in a forward-thinking manner. Ability to work unsupervised.
• Problem solving - the ability to be flexible and respond to any challenges that arise.
• Attention to detail ? being vigilant during events to ensure event managers and clients are supported and events are run safely. 
• Motivation ? the ability to achieve key goals.
• Time management skills - Ability to work at the required time given by managers and time keep during events. 
• Enthusiasm ? a genuine interest in event management and hospitality. 
• Team working skills ? ability to collaborate, work well with others, lead and follow.

You will be expected to: 

• Understand the complexities of each type of event depending on size, client needs, timing and collaboration with other departments. 
• Confidently communicate with external guests for events, including welcoming guests, assisting with seating arrangements, distribution of programmes/materials and safely clearing venues when needed. 
• Present yourself in a smart manner and wear uniform provided or follow a dress code where required.
• To behave accordingly when working at events to ensure a professional and positive image is always conveyed. Eating, drinking, smoking and the use of mobile phones when on duty is not permitted.

You will receive training in:

• Fire Marshalling for events and other emergency situations. 
• Basic technical training for lecture theatres, radios and other equipment. 
• Front of house skills, including ticketing, box office and ushering.

Application Process

• Once your application is received, you may be invited to a group interview for the Venues team to meet you and assess necessary skills.
• Upon appointment, you will be expected to attend the mandatory training before you are able to work any events.
• After this, you will be able to put yourself forward for shifts and events.