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Technology Enhanced Learning Student Ambassador

£27,280 - £27,280
 

Job Description

MUST BE CURRENTLY ENROLLED AS A QUEEN MARY STUDENT.



Who we are



Situated within IT Services, the Technology Enhanced Learning Team (TELT) provides strategic oversight of e-learning at QM and works to promote, support, and develop technology-enhanced learning across the institution. It is responsible for institution-wide learning applications such as:




  1. QMplus, the online learning environment (based on Moodle and Mahara)

  2. Q-Review lecture capture (based on Echo360)

  3. Turnitin, to assist with similarity detection

  4. Kaltura for media streaming

     



About the post



Main duties:



To deliver engaging and informative TELT inductions to new students during QM’s Welcome Week, 2024/25. This assignment is a total of 27 hours.



We are seeking 8 enthusiastic, confident, and tech-savvy students to join our team as part-time TEL (Technology Enhanced Learning) Student Ambassadors, to work with members of the TEL Team delivering TEL student inductions during Welcome Week, September 2024.



We recently worked with the Faculty of Humanities and Social Sciences (HSS) on a project where a team of Student Digital Champions gathered feedback from their peers and made suggestions on how the student inductions offered by the TEL Team can be improved. Last year we worked with 3 TEL Student Ambassadors to update and develop the TEL student induction programme, based on the feedback gathered from students. Our new improved inductions were well received, and we intend to deliver a similar programme in September 2024.



As a TEL Student Ambassador, you will play a vital role in promoting the effective use of learning technologies to enhance the educational experience of students.



Responsibilities include:




  • Engage new students with our technologies by sharing individual experiences during face-to-face Welcome Week inductions.

  • Deliver student inductions during the Welcome Week, alongside a member of the TEL Team. This includes presenting information, providing demonstrations, and addressing any queries or concerns raised by students.

  • Actively promote the benefits and features of learning applications supported by the TELT, emphasising how these technologies can enhance the learning experience.



Benefits:




  • Valuable experience in public speaking and presentation.

  • Opportunity to represent the student voice in the development of digital learning initiatives.

  • Training provided in the delivery of the TEL induction programme.

  • Opportunity to enhance your CV and develop transferable skills.

  • £13.99 per hour, paid on a weekly basis



Qualifications

Must be a current QMUL student



Skills

  • Currently enrolled as a student at Queen Mary.

  • Passionate about technology enhanced learning and its potential to improve student experience.

  • Strong communication and interpersonal skills.

  • Excellent public speaking and presentation skills, with the ability to engage and connect with diverse audiences.

  • Strong interpersonal skills, with the ability to build rapport and effectively communicate with students and colleagues.

  • Willingness to work collaboratively with other student ambassadors and the TEL Team.

  • Ability to pick up new technologies in short order.



AVAILABILITY - Mandatory:




  • Available to attend online training during week commencing 26th August 2024. (Exact date to be confirmed)

  • Available to attend in-person training on campus during week commencing 2nd September 2024. (Exact dates and times to be confirmed)

  • Available to work during Welcome Week (16th – 20th Sep), Monday to Friday, between the hours of 9-5pm (exact hours to be confirmed)

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The Greenwood Theatre is located on the Guy's Campus at London Bridge, and the biggest theatre in the College. It is one of the best specified theatres in any university in the UK with 450 seats, a full fly tower, large stage, full sound and lighting provision, 6 dressing rooms and a 'pocket park' garden created outside. The theatre is very busy with both teaching and performances all year round, with a full programme of both student society performances and high profile external companies and performing arts groups. By law, we are required to have in place four ushers to act as evacuation marshals for the duration of any performance. There is one usher per emergency exit from the auditorium, and in the event of an emergency they are required to assist the theatre duty manager in evacuating the audience from the building.

This role is very important as being a point of contact between the paying public and the College. The ushers are the face of the theatre, being helpful, responsible and dedicated to providing an outstanding theatre experience. In the last three years, the Greenwood has developed an excellent reputation for, among other things, friendliness, and this role is absolutely vital in continuing to delight clients and visitors alike.

Sample tasks as part of the role include preparing the auditorium, checking tickets, assisting disabled patrons to their seating, guiding the audience in and out of the main auditorium and providing information to anyone who asks. An ability to take initiative is very helpful. During performances, you must remain in the auditorium to monitor the audience. Your appearance is essential in providing a professional look, so for your shifts you will be required to wear black trousers or skirt with black shoes and a white shirt/blouse. We will provide you with lanyards for your student ID to be displayed at all times whilst on duty.

Ushers are required for all performances and many additional events. You would be required for anything up to 3 evenings (4hrs per shift) in a week during the months of November-April, and outside of this time there is frequently a requirement for ushers most weekends and a number of evenings.



Qualifications

None



Skills

- A responsible attitude and a good manner when dealing with the public
- Punctuality is essential
- Previous experience in a customer services related role
- Excellent communication skills, including regularly managing shift allocations with theatre manager and colleagues via email
- Some experience, enthusiasm or knowledge of theatre
- Good organisational skills to manage shifts that will not be on a regular pattern
- Availability and flexibility
- Being London-based year round would be helpful but not essential.

Main Duties and Responsibilities:

  • Setting up of photo-shoot area
  • Organising, collecting and setting up photography equipment / lighting 
  • Providing useful support and tips to stduents with handout provided 
  • Taking headshots of students at event for 2/3 hours for their LinkedIn profile
  • Ensuring they are registered on list with their student ID name and course before the picture is taken

In addition please ensure that you send your comprehensive CV and a covering letter outlining your suitability for the role to Tahera at t.huda@londonmet.ac.uk.



Qualifications

Photography Student 

Skills in taking professional photo

Attention to detail



Skills
  • Excellent communications skills, verbal and written 
  • Accurate data entry / IT skills and attention to detail 
  • Proven ability to meet targets within deadlines
  • Demonstration of initiative and self-motivation to work alone and within a team
  • Awareness of data confidentiality

The Money Mentors are current and recently graduated students at King's College London who have a passion for helping their peers by ensuring they are as money-savvy as possible.

Money Mentors engage with current and prospective students throughout the year by supporting Open Days, Welcome Events and leading on their own money-themed campaigns to ensure that students are informed, empowered and aware of key student issues that may impact their financial position.

The Student Money Mentors project is student led, with guidance from the Money & Housing Advisors. The campaigns, self-help articles, blogs and Instagram content is all created by students, for students.

 

The job role is as follows:

  • To work as a student-staff member of the Money & Housing Advice Service, and work with specialist advisors of the service at both on and off campus activities.
  • To acknowledge the importance of empowering students, to understand their options and act with respect to money.
  • To signpost students to information and resources relating to student money and funding, and the broader activities of the Money & Housing Advice Service at events, via student comms and on social media.
  • To support and facilitate other events across the campus where Money Mentors will be involved.
  • To work at least one shift (3 hours minimum) during each of our annual week-long campaigns.
  • To work at least one shift (3 hours minimum) during each week of Welcome to King's.
  • To attend all monthly team meetings (usually last Wednesday of every month via Microsoft Teams), Money Mentor related training, Planning Days, briefings, preparatory meetings.
     

Additional Information:

  • All Money Mentors are expected to adhere to King's policies and procedures.
  • Money Mentors will adhere to a 3-Strike System. Failure to respond to any correspondence, failure to attend shifts/ 121s/ debriefs (without prior acknowledgement and valid reasons) and failure to adhere to King's policies and procedures may result in a Strike and subsequent termination from employment on the programme.
  • It is expected that Money Mentors will have to dedicate approximately 1-2 hours a week of work during the lead up to our annual week-long campaigns.
  • Please note: demand for Student Money Mentors can vary during the academic year and therefore hours of work will vary accordingly. If you are offered the position, you will be required to sign our confidentiality agreement and terms and conditions form for this role.
  • Please note: this job description reflects the core activities of the role, however, as the College and the post-holder develop there will inevitably be changes in the emphasis of duties. It is expected that the post-holder recognises this and will adopt a flexible approach to work and be willing to participate in training. If changes to the job become significant, the job description should be reviewed formally by the post-holder and line manager.

 

If you are offered this position, you MUST BE AVAILABLE to attend the in-person Money Mentor training. Training days for this role will take place on the following days:

  • Training Day 1 - Saturday 18th January 2025 
  • Training Day 2 - Saturday 25th January 2025
  • Training Day 3 - Saturday 1st February 2025 (TBC)

 

Please apply here: https://forms.office.com/e/HVTxdb3F0X. If you have any queries, please email money@kcl.ac.uk with the subject line 'King's Student Money Mentor - KTB Job Ad'.



Qualifications

Essential: 

  • Studying an Undergraduate degree or Postgraduate study at King's College London


Skills

KNOWLEDGE

Essential: 

  • An understanding of student money (e.g., student debt, budgeting, money management and saving) with interest to expand this knowledge. 
  • Interest in money management and helping students become money-savvy. 

Desirable: 

  • An understanding of where to find information on methods of budgeting and concepts such as ISAs, interest, credit and debt, student discounts, housing in London, familiarisation with King?s Student Services Online, online financial safety (e.g., scams), student funding (e.g., SFE, NHS, etc).

SKILLS

Essential: 

  • Good verbal and written communication skills to deliver clear and relevant content to different audiences.
  • Ability to communicate effectively with peers and staff.
  • Ability to demonstrate an empathetic and non-judgemental nature when dealing with staff and peers. 
  • Ability to work within a team and independently.
  • Good organisational skills which ensure that assigned tasks are completed within the deadline.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
  • Ability to write blogs and articles aimed at students.
  • Ability to create videos aimed at students.
  • Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
  • Ability to create and deliver presentations online and in-person.
  • Comfortable with public speaking and taking a lead on creating and managing activities aimed at students. 


 Desirable:

  • Ability to write blogs and articles aimed at students.
  • Ability to create videos aimed at students.
  • Ability to create promotional social media content, blogs, or videos for upcoming campaigns.
  • Ability to create and deliver presentations online and in-person.
  • Comfortable with public speaking and taking a lead on creating and managing activities aimed at students.
     

EXPERIENCE

Desirable:

  • Experience working with peers and/or peer support initiatives either externally or within King's College London.
  • Personal experience involving money and/or housing.
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