Recruitment and Workforce Manager

Main Duties and Responsibilities

• First point of contact for queries for/ and or relating to the Centre
• Responsible for the provision of high quality timely and effective administrative support to the Centre Lead and affiliated staff
• In conjunction with the Centre Lead; administer the Centre budget ensuring that it remains in financial balance
• To deputise for the Centre Lead on operational matters, as appropriate
• To act as local Health and Safety Coordinator for the Centre
• Act as the main administrative point of contact, both internally and externally for the Centre
• Assisting the Centre Lead in maintaining the efficient running of the Centre 
• Assisting staff affiliated with the Centre with general (non-teaching related) administration 
• Administrator for Centre Meetings 
• Developing, updating and maintaining databases/spreadsheets as required
• Point of contact for dissemination of relevant information to staff within the Centre
• Responsibility for specific projects as designated by the Centre Lead/Deputy Institute Manager. 
• Maintaining the Centre?s web and QMplus pages, ensuring that content and staff profiles are up to date and that information shared on the pages is relevant, stimulating and accurate
• Promote and sustain a constructive and supportive working relationship with all stakeholders (external and internal) and academic and administrative colleagues, both within the Institute and wider FMD.
• Undertake any staff development or training needs required in order that the objectives of the post are met. 

HR

1. Recruitment of staff, including preparing paperwork for Executive Board/Group consideration, drafting and uploading job descriptions, arranging advertisements and co-ordination of, and participation in, interview panels for selection of staff as appropriate 
2. Induction, probation, appraisal, pay progression, approval and monitoring of sick and annual leave arrangements 
3. Pre-contract/termination processes for staff and affiliated staff 
4. Recording of training records of all staff including prompting when mandatory training needs to be refreshed.
5. Obtaining data for HR-related returns

Research 

1. Organise research seminars and events for the Centre including booking venues, hospitality and AV printing packs, liaising with external speakers etc.
2. Support the recruitment and induction of new PGR students in the Centre; liaising with the Research Manager to identify and organise appropriate workspace space, ensuring that students play an active part in Centre-life. 
3. Support the recruitment and induction of ACF/ACL staff; as appropriate
4. Engage with Worktribe as necessary to ensure that grants are processed through the system as efficiently as possible and with maximum benefit to the Institute 

Finance

1. Undertake financial administration for the Centre in line with QMUL?s financial regulations including; procuring goods and services (raising/approving POs and goods receipting), monitoring budget performance, dealing with expense enquires, maintaining records and verifying Purchasing card statements
2. Assist the Institute Manager in effectively managing devolved non-pay budgets, research awards and EDAs within the Centre including Monitoring College funded non-pay and EDA budgets assigned to the Centre, ensuring they remain in financial balance
3. Advise Centre staff on financial procedures

Undergraduate degree or significant relevant professional/vocational experience in a similar environment.

• Ability to Demonstrate discretion and confidentiality when dealing with sensitive and confidential information
• Significant administrative experience and supporting large teams
• Experience of accounts administration e.g. ordering, financial record keeping, stock control
• Committee Secretariat/ Events organising experience
• Good proficiency in the use of Microsoft Office (particularly Word, Excel and Outlook) and Adobe Acrobat
• Good organisational skills, ability to balance and prioritise competing work demands (workload) and manage own time in order to meet imminent and distant deadlines
• Familiarity with HR and recruitment issues within a Higher Education/Medical School setting
• Flexible and co-operative approach to colleagues
• A demonstrable ability to cope under pressure
• Self-awareness and ability to exercise and demonstrate sound judgement in decision making

We wish to appoint a student who will support the South London Stroke Register (SLSR) team within the School of Life Course and Population Sciences with the entry and verification of research data. The SLRS, led by the stroke research group at King?s College London, is the largest and longest running registry of stroke patients internationally, with over 8,600 patients registered since 1995. It aims to recruit all patients with a first stroke in a defined geographical area of South London to estimate the incidence, acute care and short- and long-term needs of stroke survivors in a multi-ethnic inner-city population. The cohort is used by multi-disciplinary groups to address relevant questions to the local population and stroke survivors, and also at a national and international level. The post holder will work within a multi-disciplinary team and in close collaboration with the data and programme manager and fieldworkers of the SLSR. Key duties will involve: ? Entry of questionnaire data into the study software (Teleform) ? Verification and review of the entered research/health data

No specific qualifications are required for the job. 

No specific prior experience or skills required. General IT knowledge expected and basic medical knowledge is useful; we will instruct the applicant in the relevant software (Teleform).
 

1. Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilising systems and databases- e.g. student records systems and virtual learning environments ? accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues. 
2. Support all student assessment processes in line with university deadlines and regulations and faculty and external requirements. 
3. Supporting finance processes for the On campus and Distance Learning courses including right to work checks and organising payments to academics.  
4. Take responsibility for resolving students? and academics? enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate. 
5. Organise course timetable?s including organising external staff, room booking and communicating this with students.  
6. Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes.  
7. Support student, module and programme evaluation processes in line with current university best practice. 
8. Servicing committees as directed by your line manager. 
9. Actively participate in the development and improvement of programmes and processes to support students and academic staff through identifying and suggesting improvements based on user feedback. 
10. Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the training and development of new staff members. 
11. Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance. 
12. Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules. 
13. Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. Maintain an up-to-date knowledge of the data protection requirements. 

None

1. Excellent written and oral communication skills including the ability to draft documents and correspondence. 

2. Strong numeracy skills and ability to analyse complex numerical data. 

3. Excellent organization and time management skills. 

4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems. 

5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy. 

6. Ability to work with a broad range of stakeholders in a professional and assured manner. 

7. Proactive with the ability to work independently as well as delivering within a team. 

8. Curious, customer service-oriented approach with a commitment to personal accountability and continuous improvement. 

9. Comfortable with adapting to change, driving own professional development. 

10. Commitment to equality and diversity in the workplace.

11. Experience in the use of databases, student records systems (such as SITS) and website content management systems. 

12. Prior experience of working in a customer facing environment.

13. Experience of using virtual learning environments.