Campus Customer Support L2

The Global Health and Social Medicine department is taking forward a prototype tool to assess the environmental sustainability of planned digital health systems.  The tool takes the form of a simple website that poses questions to the user.  Feedback from user testing has given us a prioritised list of improvements to the website and we are seeking someone with web development and design skills to help us implement these.  The successful applicant would be responsible for 

1. presenting options for addressing these improvements, with timescales for implementing each option, and 
2. implementing the agreed options within the estimated timescales.   

N/A

web designer, html, css, web storage

Job Description

The Drug Control Centre is seeking an enthusiastic, committed individual to work within an accredited laboratory environment carrying out sports testing.  The role is dynamic and involves supporting the senior IT officer to ensure that the Laboratory Information Management System (LIMS) for the Drug Control Centre is fit-for-purpose and running smoothly in order to maintain accreditation to ISO 17025 and World Anti-Doping Agency (WADA) International Standard for Laboratories.  This will require the post holder to be knowledgeable and competent in the use of standard software packages such as Excel, Access and ideally Power-BI.  An understanding of data management and processing is needed since the postholder will be required to produce standard information about sample throughput and validate spreadsheets for laboratory analysts.. 

The Post holder will be a member of the DCCs IT team, providing high quality expertise in IT for sports testing purposes. This will include oversight of the laboratory PCs (hardware and software).  We are seeking an organised, efficient individual who can both work alone and within a team.  Some routine work within sample receipt will also be required under the direction of the Senior IT officer to support analysts with IT issues as well as administrative staff in registration and reporting of results onto LIMS.  This role is wholly campus-based because of the confidentiality and security requirements of the position and WADA requirements for data integrity.

The post holder will: 

• Contribute to the delivery of a bespoke IT service across the Drug Control Centre 
• Support the Senior IT Officer to ensure the efficient functioning of the test result and other analytical data created through the analysis of biological samples in accordance with the World Anti-Doping Agency (WADA) Code?s International Standard for Laboratories and World Anti-Doping Agency and ISO 17025 accreditations 
• Support the smooth running of the LIMS from booking in samples, communicating data to analytical instruments, analysing samples, processing and archiving analytical data, to reporting the samples to the correct authorities (such as UK Anti-Doping and professional sports bodies). 
• Under the direction of the Senior IT Officer develop knowledge and understanding of the use of Power-BI for the dissemination of management information and to provide Key Performance Indicator reports as required by the Laboratory Operations Manager or other members of the senior team
• Support the Senior IT Officer within the Drug Control Centre to ensure the maintenance and continuous improvement of the LIMS Systems. 
• Assist the Senior IT Officer with producing Invoices and management reports
• Assist the Senior Quality Manager to implement, review and validate DCC spreadsheets and maintain electronic records of all DCC spreadsheet (both controlled and non-controlled). 
• Take responsibility for the IT software and hardware Inventory and maintain up-to-date electronic records 

n/a

IT 

Are you passionate about producing live events, gaining hands-on experience, and working alongside industry professionals? Queen Mary's Centre for Creative Collaboration is offering an exciting Assistant Producer role for Spring 2025. This is a fantastic opportunity to gain real-world experience in event production and make meaningful contributions to campus based cultural events at Queen Mary University of London.

No prior experience is needed, and this opportunity welcomes people from all subject disciplines at Queen Mary.

The Assistant Producer role provides a unique opportunity to work on the production of a co-created arts and culture festival in BLOC in Arts One. You'll gain direct experience in project management, event coordination, and creative production, all while collaborating with experienced arts and cultural producers from local community organisations.

This year Assistant Producers will be involved in co-creating a short film festival with UK Asian Film Festival, producing a mini-Mela with local Bengali heritage organisation for Swadhinata Trust and in curating an evening of music and poetry inspired by the history of the People's Palace at QMUL.

You'll be involved in all stages of event production, from planning and logistics to delivery and evaluation. The role offers a great opportunity to develop skills in creative collaboration, problem solving, communication and event production.

Main Duties and Responsibilities

1. Event Planning & Coordination:

• Support the preparation and logistics for live events, ensuring effective communication between internal teams, artists, and external partners.
• Assist with event documentation, project timelines, and risk management strategies to ensure smooth event execution.

 2. Creative Development:

• Contribute to the creative programming of the festival, helping curate performances, workshops, and public engagements.
• Provide input on how events can foster audience engagement and reflect the cultural and creative goals of the QM Centre for Creative Collaboration.

3. Logistics & Venue Management:

• Work on the logistics of venue setup, technical requirements, and coordination with suppliers and vendors.
• Manage rehearsal schedules and support artists and/or performers during events.

4. Marketing & Audience Engagement:

• Collaborate with the marketing team to create promotional material, engage audiences on social media, and boost event visibility.
• Assist with audience services, including registration, inquiries, and ticketing on event day.

5. Post-Event Evaluation:

• Help gather and analyse feedback from attendees, artists, and team members to improve future events.
• Contribute to reports on event outcomes, lessons learned, and any improvements for the next production cycle.

Whats on offer?

As an Assistant Producer, you will have the chance to:

• Work closely with professionals across various departments in the creative and cultural sector.
• Develop practical skills in event production, including creative programming, project management, and stakeholder engagement.
• Enhance your CV with real-world experience from a recognised academic and cultural institution.

This role will provide you with insight into the world of cultural event production and allow you to contribute to projects that have a meaningful impact on both the Queen Mary community and its wider public audience.

Details of the Work:

• You'll be part of the production team responsible for delivering a festival at Queen Mary University.
• The role will involve collaborating with internal teams and external artists, ensuring smooth event delivery.

Important Dates:

You must be available for the following workshop times to apply:

Monday Jan 13th 4.30pm-6.30pm

Monday Jan 20th 4.30pm-6.30pm

Monday Jan 27th 4.30pm-6.30pm

Monday Feb 3rd  4.30pm-6.30pm

Monday Feb 10th  4.30pm-6.30pm

Monday Feb 17th  4.30pm-6.30pm

Monday Feb 24th  4.30pm-6.30pm

Monday March 3rd 4.30pm-6.30pm

Weds March 5th 2pm-6pm

• This opportunity is open to 2nd-year students, 3rd-year students, and graduates within 12 months of study at Queen Mary University.
• Unfortunately, 1st-year and postgraduate students are not eligible for this position.

Questions for supporting letter:

• What course you are studying? What year are you in? If recent grad, how many months since you left QM?
• Why are you interested in applying for Assistant Producers?
• What skills and experience are you hoping to gain?
• Which of the three projects this year are you most interested in being a part of, and why? (UK Asian Film Festival, Swadinata Trust mini-Mela or People's Palace poetry and music)
• Do you have any questions for us, or is there anything else you'd like us to know?