Student Computing Checker

Job Description

IT Support Assistant
This job will run for the new academic year. You will be expected to perform the following checks on a daily basis as agreed with the local End User Services team. Your main duties will be to log and raise tickets for the following, but there maybe additional tasks availible throughout the year.

  • Faults with PCs
  • Faults with printers
  • Faults with Audio Visual
  • Refill paper in printers
  • Standard of cleanliness in room

You will liase on a weekly basis with the local End User Services Supervisor.



Qualifications

No qualification required, training will be provided



Skills

No qualification required, training will be provided

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  • assisting in conducting research activities related to computer vision, including literature reviews, data collection, experimentation, and analysis
  • assisting in the development and implementation of computer vision algorithms, including image processing, object detection, recognition, segmentation, and tracking
  • preparing and annotating datasets for training and evaluation purposes, ensuring data quality and relevance to research objectives
contributing to the solution in a form of software tools and frameworks for computer vision research, using programming languages such as Python or C/C++
  • assisting in the analysis of qualitative and quantitative data, as directed.


Qualifications

N/a



Skills
  • Some prior experience and strong interest in the subject of Computer Vision
  • Understanding of deep learning frameworks (e.g., TensorFlow Keras, PyTorch) and some proficiency in training convolutional neural networks (CNNs) for computer vision tasks.
  • Familiarity in training deep learning models using preprocessed and augmented datasets, monitoring model performance and convergence during training.
  • Practical knowledge in utilizing programming languages relevant to machine learning, deep learning and computer vision (Python 3.4 and above is an absolute must).
  • Experience working with video / image data, including data preprocessing, annotation and analysis using popular libraries (e.g. OpenCV)
Knowledge of common evaluation metrics for assessing model performance in computer vision tasks, such as accuracy, precision, recall, and F1 score.
  •  Knowledge in web frameworks written in Python (e.g. Flask) is desirable but not essential

    ?    assisting in conducting research activities related to computer vision, including literature reviews, data collection, experimentation, and analysis
    ?    assisting in the development and implementation of computer vision algorithms, including image processing, object detection, recognition, segmentation, and tracking
    ?    preparing and annotating datasets for training and evaluation purposes, ensuring data quality and relevance to research objectives
contributing to the solution in a form of software tools and frameworks for computer vision research, using programming languages such as Python or C/C++
    ?    assisting in the analysis of qualitative and quantitative data, as directed.



Qualifications

N/a



Skills

    ?    Some prior experience and strong interest in the subject of Computer Vision
    ?    Understanding of deep learning frameworks (e.g., TensorFlow Keras, PyTorch) and some proficiency in training convolutional neural networks (CNNs) for computer vision tasks.
    ?    Familiarity in training deep learning models using preprocessed and augmented datasets, monitoring model performance and convergence during training.
    ?    Practical knowledge in utilizing programming languages relevant to machine learning, deep learning and computer vision (Python 3.4 and above is an absolute must).
    ?    Experience working with video / image data, including data preprocessing, annotation and analysis using popular libraries (e.g. OpenCV)
Knowledge of common evaluation metrics for assessing model performance in computer vision tasks, such as accuracy, precision, recall, and F1 score.
    ?    Knowledge in web frameworks written in Python (e.g. Flask) is desirable but not essential

Location: Holloway Learning Centre and Aldgate Library

Provide first-line IT and Media support and advice contributing to the provision of a comprehensive and efficient ICT and Media support service to University students and staff. This post involves shift work during term time at different University sites.

?            Day-to-day IT and Media support and advice

?            Provide appropriate technical support to Students and Staff

?            Issue and return loan equipment

?            Provide induction and training support

 



Qualifications

Experience of working in an IT or Media support environment for at least one year or a current student in an IT or Media related degree.

Having at least 2 A levels Grades A-C or an equivalent qualification and combination of education and experience, IELTS Level 7. 

 



Skills

 

?            A good understanding of customer service

?            An understanding of the role of IT and media in a teaching and learning context.

?            A good knowledge of IT and Media hardware capable of comparing functional differences between different equipment and performing initial hardware fault diagnosis

?            A competent user of IT and Media hardware and software able to explain basic usage to others

?            Knowledge of call management practices and effective record keeping

?            A basic knowledge of IT Service Management best practices i.e ITIL

?            Good interpersonal skills ? ability to interact and work effectively with customers and colleagues

?            Good numeracy and literacy skills ? a clear ability to understand written instructions and produce clear documentation

?            Ability to work under pressure during busy periods and with minimum supervision

?            Initiative and self-motivation in the approach to work and in dealing with problems.

?            Installation and configuration of IT and Media facilities

?            Diagnosis and solution of faults in IT and media related problems

 

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