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Library Frontline Support Assistant

£28,061 - £28,061
 

Job Description

Primary duties of this role are answering basic enquiries at the Enquiry Desk, re-shelving items, and space monitoring. This includes the re-shelving and tidying of library stock to ensure that we meet the learning needs of students and monitoring key study spaces.



Enquiry Desk



· Provide a friendly and reassuring welcome to the library spaces



· Answer basic enquiries such as how to find a book, directional enquiries etc



· Refer in depth queries to the correct place (online or in-person)



· Show users how to use the self-service machines



Shelving



· To re-shelve items returned by library users promptly



· To empty book return boxes outside the building



· To process returned items



· Participation in regular shelf tidying and movement of library stock



Space



· Provide a visible presence in the library



· Assist with monitoring users are using the library space properly (zones, noise, food etc)



· Assist library staff in the sweeping of space to help facilitate the clearing of areas after use



· Monitor stock to ensure the area is orderly



· Report any maintenance issues to library staff



· Answer basic enquiries such as how to find a book, directional enquiries etc



· Refer in depth queries to the correct place (online or in person) and assisting in enquiry data capture



Important Note:



The 20 hours specified in this advert are a guideline only, not a guarantee: to reflect the changing needs of the service and shelving peaks throughout the academic year, we may offer you a variety of hours on a term-by-term basis. Available hours are also subject to your availability.



All interviews will be conducted virtually via Teams.




Qualifications

None



Skills

Essential Skills:



· Ability to work with attention to detail



· Compliance with GDPR regulations



· Excellent time management skills



· A flexible and responsive approach to work



· Reliable and hard-working with a professional attitude



· Good communication skills



· Physically fit to carry out manual tasks, walking and standing for up to 4 hours at a time



· High standard of written and spoken English



Desirable:



· Knowledge of King’s College libraries



· Excellent customer service skills

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Qualifications

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Skills

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This position entails working as a research assistant for a study that investigates the processing of non-standard grammatical constructions in speakers of British English using eye-tracking while reading. The project is led by Eloi Puig-Mayenco from the School of Education, Communication, and Society at King?s College London.

 

The primary responsibilities of the research assistant will involve overseeing participant recruitment and conducting on-site eye-tracking data collection sessions at the Waterloo Bridge Wing building, located on the Waterloo campus. Additionally, the RA will handle initial data trimming and processing. The breakdown of allocated hours for each task is as follows:

 

15 hours for preparation, training, and meetings.

40 hours for testing: accommodating 40 participants with sessions lasting 1 hours each.

5 hours for data processing.

 

The research assistant will receive comprehensive training and mentoring to successfully carry out these responsibilities.

 

Interviews will take place mid-January.

 



Qualifications

BA/MA in Linguistics, Psychology or related discipline. 

 



Skills

Essential:

Familiarity and ability to use Microsoft packages (e.g., good Excel command).

Undergraduate level knowledge in linguistics, psychology and/or education research or related field.

 

Desirable:

Interest in eye-tracking methodologies.

Experience with statistical analysis applied to language-related research.

 

This position entails working as a research assistant for a study that investigates the development of Catalan as a heritage language in the United Kingdom. The project is led by Eloi Puig-Mayenco from the School of Education, Communication, and Society at King?s College London.

The primary responsibilities of the research assistant will involve overseeing participant recruitment and conducting remote participant in two testing sessions in a battery of tasks (assessment of receptive vocabulary, production of specific syntactic structures and elicitation of spontaneous production data). Additionally, the RA will handle initial data trimming and processing. The breakdown of allocated hours for each task is as follows:

1. 30 hours for preparation, training, and finalizing materials.

2. 100 hours for testing: accommodating 40 participants in two sessions lasting 1 hour each hours, alongside organization of the data from testing sessions for 30 minutes. In total, the RA will spend 2.5 hour per participant.

3. 20 hours for initial data trimming.

 

The research assistant will receive comprehensive training and mentoring to successfully carry out these responsibilities.

 

Interviews will take place mid-January.

 



Qualifications

BA/MA in Linguistics, Education, Psychology or related discipline. 

 



Skills

Essential:

Familiarity and ability to use Microsoft packages (e.g., good Excel command)

Undergraduate level knowledge in linguistics, psychology and/or education research or related field

Excellent working proficiency in both Catalan and English

DBS certificate 

 

Desirable:

Experience working with children

Good organisational skills

Social awareness and good communication skills

Experience in research methodologies

 

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