Casual Explainer Centre of the Cell

Job Description

This role is a Zero hour Contract based at Centre of Cell in Whitechapel. Shifts will be on an ad-hoc basis.

Job purpose

  • Be the first point of contact for visitors to Centre of the Cell.
  • Support core staff in the running of sessions.
     

Main duties and responsibilities

  • Content Delivery through delivery of shows and workshops.
  • Assist in delivering high-quality science shows and experiences on-site at Centre of the Cell and through outreach at schools, as well occasional special events.
  • Customer service, provide an excellent standard of customer care and convey a helpful and positive image to all visitors.
  • Greet visitors and groups upon arrival at the Blizard Building reception, acting as a welcoming presence.
  • Act as a point of contact throughout their visit to ensure a safe and enjoyable visit. Inc. fire marshalling
  • Assist in collecting evaluation and feedback data from the visitors.
  • To respond to enquiries and complaints as best as possible within your level of responsibility, using where necessary sound judgement to pass more complex queries on to more experienced or senior colleagues as required.
     

Other

  • Support Centre of the Cell volunteers and student staff during sessions.  
  • Troubleshoot and report malfunctioning exhibits and perform minimal maintenance as instructed.  
  • Set down Centre of the Cell at the end of the daily operation. Ensure that the Centre is tidy and ready for the next day.  
  • Opening and closure of the Centre of the Cell shop during each visit. Sales of merchandise, including till operation, cash handling and card purchases. 
  • Support the wider team with administrative and operational tasks when required.
  • Participate in all online mandatory training and attend induction training for the role.
  • Contribute to Centre of the Cell's online presence through digital engagement e.g. blog posts & Social Media.


Qualifications

Minimum A-Levels in Sciences - pref biology based subjects

H&S considerations - ability to act as a fire marshal

 



Skills
  • A Knowledge of Science, or willingness and aptitude to learn - Essential
  • Experience of working in a public facing role - Essential
  • Experience of working in informal education - Desirable
  • Knowledge of the National Curriculum for Science at KS 2, 3 and 4, or willingness and aptitude to learn. - Desirable

Skills

  • Excellent Communication and Presentation Skills
  • Good Interpersonal Skills
  • Basic IT skills

Other

  • Flexible and professional approach to work 
  • This post is subject to a criminal record check  
  • *The ability to meet UK right to work requirements. 
  • Willing to be flexible on hours of work on a regular basis
     
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The Library's Academic Skills Centre is seeking enthusiastic and committed students to join our team as Library Student Partners. Drawing on your awareness of the challenges and barriers students may face while transitioning through university, you will play a key role on the team by helping to identify and develop academic skills programmes that support students with their studies. Additionally, you will take part in participatory research, working with the Academic Skills team as research partners throughout the full lifecycle of research projects. This is an exciting opportunity to shape the support provided to students while gaining valuable skills in research, teamwork, and project development.

Job Purpose

As a Library Student Partner, you will work independently and as a team to develop online resources, workshops, or other projects that aim to help students be successful at university. The position reports to the Transition Programmes and PASS Support Officer and will work closely with Academic Skills Centre colleagues and fellow Library Student Partners. 

We are looking to recruit three Library Student Partners from February 2025 until the end of May 2025, working 4 hours per week, paying 15.82 plus holiday pay.  There may be opportunities for selected candidates to extend their contracts beyond this period.

Key Duties

Programme Development:

  • Identify areas within the Academic Skills Centre where student support could be improved, collaborating with other Library Student Partners to brainstorm new or enhanced initiatives that support students? needs.
  • Work independently and as part of a team to design and implement new or enhanced initiatives.
  • Support the design and delivery of the Get Ahead programme for prospective first-year students.

Participatory Research:

  • Act as a research partner by engaging in all stages of research projects, from planning, reviewing the literature and data collection to report writing.
  • Collaborate with Academic Skills Centre colleagues to ensure research outcomes align with student needs and priorities.

Teamwork and Communication:

  • Participate actively in regular meetings with the Transition Programmes and PASS Support Officer and other Library Student Partners.
  • Communicate effectively and professionally with colleagues across the university to promote programmes and achieve project goals.
  • Maintain open communication with your team, updating them on project progress and flagging any challenges or delays.
  • Respond promptly to emails and other communications.

General Responsibilities:

  • Represent Queen Mary in a professional, competent, and enthusiastic manner when engaging with students and staff.
  • Meet deadlines and manage your workload alongside your academic commitments.
  • Attend Library Student Partner and participatory research training sessions.
  • Contribute to the Library's Transition Programmes evaluation activities and additional projects as required.
  • Proactively identify challenges within initiatives and work collaboratively to develop solutions.


Qualifications

.



Skills

Required

  • Currently enrolled in an undergraduate programme at Queen Mary.
  • Achieved 70% or higher in at least one assignment or exam within the last academic year.
  • Awareness of the challenges and barriers students may face while studying at university.
  • Strong written and verbal communication skills.
  • Ability to work both independently and collaboratively as part of a team.
  • Articulate, reassuring, and clear when speaking with others.
  • Effective time management, balancing the role's responsibilities with academic demands.
  • Capable of engaging with colleagues across the university to promote and support the programme.
  • Flexible and open to taking on a variety of tasks, including contributing to research and participating in events.
  • Enthusiastic about supporting other students and improving the student experience.
  • Dedicated, reliable, and punctual.
  • The ability to meet UK right to work requirements.

Desirable

  • Previous experience in a leadership role, such as a course representative, PASS leader, mentor, or peer-led team learning (PLTL) participant.
  • Experience working in a team setting.
  • Decision-making skills to ensure the successful implementation of projects are desirable.

The role will involve screening and recruiting to a longitudinal research study, participant follow-up, and other study administration. Approc 20 hours per week.



Qualifications

Minimum - Bachelors degree. 



Skills

Exceptional organisational and communication skills. 
Experience recruiting to research studies. 
Understanding of psychological assessments and an interest in women's health. 
Exceptional time management skills. 
 

THE TEAM ARE HIRING ONE FULL-TIME AND ONE PART-TIME (15 HOURS) POSITION. 

PLEASE SPECIFY WHICH YOU ARE INTERESTED IN IN YOUR APPLICATION. 

 

 

 

School/Department: Schoolof The Built Environment and Architecture

 

Job Title/Grade: Apprenticeship Skills Reviewers (Civil and Building Services) ? Grade 6

 

Reporting to: Apprenticeship Team Leader

Purpose of the post

The School of The Built Environment and Architecture (BEA) offers some of London?sbest

courses in areas such as architecture, building services engineering, civil engineering, construction management, quantitysurveying and buildingsurveying. All our courses are closely linked with industry and accredited by the relevant professional institutions to the highest possible level.

 

Our apprenticeship offer is rapidlyexpanding and we are seeking passionate and driven Skills Reviewers who are committed to working with our academics and industry partners to develop the best Higher and Degree Apprenticeships in the sector. This particular post will sit within the division of Civil and Building Services.

 

The postholder will provide guidance and support to apprentices to work towards developing the knowledge, skills and behaviours they will need to successfully complete their apprenticeship, and will liaise with employers to ensure the apprentice?s learning needs are being met in the workplace.Progress review meetingswith each apprentice and their employer will be undertaken at least three times a year for the duration of their programme, either in person at the apprentice?s workplace, or remotely via MS Teams.

 

The successful candidate will be an excellent communicator and developing good relationships with internal and external stakeholders. Industry experience would be an advantage. They will be comfortable working independently and will have excellent organisational and time management skills.

 

Please note we are willing to consider applications for part-time hours.

 

MAIN ACTIVITIES AND RESPONSIBILITIES

 

  1. Work alongside both the Apprenticeship Team and School academics to provide proactive and reactivevocational and educational support to apprentices and their line managers throughout the apprenticeship scheme.

 

  1. Monitor apprentice progression against knowledge, skills and behaviour standards (as well as functional skills where appropriate) and provide feedbackto both the apprentice and their line manager.

 

  1. Undertake regular progress review meetings with apprentices and mentors as required. These meetingswill either take place at the apprentice?s workplace; the University; or via MS Teams.

 

  1. Support the apprentice to prepare for theirend-point assessment.


 

  1. Work with employersand academic colleagues to support the agreement of on and off the job development plans with the apprentices and monitor and record progress to ensure that both the university and employer remain compliant.

 

  1. Work with the Apprenticeship Team and Teaching, Quality and Enhancement to ensure all qualityassurance requirements relevantto the educational support of an apprentice are being met.

 

  1. Ensure that all learning activity is recorded and auditable in line with funding regulations and that any university delivery, process and monitoring systemsare adhered to within the agreed time limits.

 

  1. Contribute to the development of appropriate programme systems and processes.

 

  1. Complete any requiredlearning and development activities required to enhance your knowledge and perform the role more effectively.

 

  1. Ensure that procedures for access to, and retention of, information withinthe School comply with the requirements of the University and the General Data Protection Regulation.

 

The Apprenticeship Team Leader / Dean may requestadditional duties that are withinthe scope, spirit and purpose of the role. Within reason, the duties and role of the post holder may be changed, after appropriate consultation, in response to changing organisational requirements.



Qualifications

N/A 



Skills

SELECTION CRITERIA

 

E = Essential, D = Desirable

 

  1. A relevantconstruction qualification (D). Industry experience or professional qualifications relating to the apprenticeship discipline (D).

 

  1. An understanding of the end-to-end learning journey of an apprentice (D)

 

  1. Experience of delivering work based learningand assessment in commercial or educational contexts which are relevant to the subject area (D).

 

  1. Excellent communication skills and the ability to build customer/ client relationships and maintain empathy with stakeholders (E).

 

  1. Experience of working autonomously and managing own workload efficiently and effectively (E).

 

  1. Ability to work as part of a wider team (E).

 

  1. Excellent time management and organisational skills (E).

 

  1. Experience or knowledge of  e -learning platforms and an excellent knowledgeof Microsoft Office packages, including the ability to produce reports (E).


 

  1. Ability to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).

 

The successful candidatewill be required to undergoan Enhanced DBS check.

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