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Enrolment Data Entry Supervisor
Job Description
Purpose of the Post:
To work with the Fees & Bursaries Team to ensure the University completes data entry and fee building as quickly as possible.
To grasp the concept of what we are trying to achieve in enrolling and re-enrolling students, gathering data to inform funding returns and update student records in a timely and accurate manner
To familiarise and understand, in a short period, relevant policies and procedures and communicate this information in the training of Data Entry Clerks.
To supervise the team of Data Entry Clerks.
Main Activities and Responsibilities:
To provide training to Data Entry Clerks (DECs) relating to data entry
To manage and monitor the work of Data Entry Clerks (DECs) in completion of their tasks
To record DECS start and finish times and to approve timesheets for payment of DECs salary
To receive, record and batch enrolment and reenrolment records for processing by DECs
To manage workflow relating to the processing enrolment and reenrolment records to the DECs
To be available to answer queries raised by the DECs
To check all new enrolment and reenrolment records are accurately and fully completed by the DECs
To ensure students are registered on the correct course/programmes
To ensure the correct data is entered in all required fields to inform our statistical returns
To ensure all tuition fees are built with relevant discounts applied
To utilise existing data to update certain fee records (Apprentice Spreadsheets for reenrolment fee builds, Issues list notes to apply waivers & discounts, Research Studentship notes to apply Research Waivers etc)
Work with the Fees & Bursaries Information Support Officer to resolve IT systems issues (with ICT/Registry/Finance) and to ensure staff have full access to all systems and facilities.
Qualifications
Not applicable
Skills
Selection Criteria:
Qualifications:
- A good standard of education
Experience / Knowledge
- Previous administrative experience in financial or student administration in higher education.
- Experience of data entry with an ability to multi-task and maintain accurate records
- Experience of leadership, team building, staff management and staff training.
- Experience of using and maintaining databases (student records databases preferred but not essential) & finance systems, together with an excellent level of knowledge of Microsoft Word and Excel.
Competencies:
Teamwork ? Show an understanding of how good team works together and build and maintain an environment of co-operation and trust within the team.
Communication ? Excellent communications skills with a high standard of English and be able to communicate clearly and effectively with a range of staff and provide information, in various formats, to a variety of audiences.
Initiative - Be willing to go beyond the normal constraints, work flexibly and apply lateral thinking approaches to problem solving.
Equal Opportunities ? Be able to demonstrate an understanding of equality and diversity and to show an understanding of issues relating to equal opportunity and its practical application in the work environment.
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Key responsibilities
- To support the Lead Invigilator/ Staff Lead in carrying out their duties by attending briefing sessions prior to and following exam sessions as required.
- To assist with setting up the circuit(s): putting out clipboards, sharp pencils, and rubbers inside each station.
- Assist with the set-up of equipment (training will be given for the setting up of props or the resetting of station equipment).
- To assist students before the exam begins, ensuring that all students are correctly located and ready for the exam.
- To invigilate the examination circuits and guide students between stations during the exam.
- Direct examiners, patients, simulated patients to the correct stations.
- Be the first response for examiner questions or concerns, raising issues with the lead invigilator or senior examiner quickly and efficiently.
- To vigilantly monitor the room/allocated area throughout the exam in session whilst not disrupting the candidates; and ensuring a calm environment conducive to supporting students to be successful in their exams.
- To ensure that noise levels on the examination circuit are kept to a minimum and that examination conditions are maintained throughout
- To promptly report any incidents that may impact a candidate's performance to the Lead Invigilator, Circuit Lead (Marshall), OSCE Site Lead, or Senior Examiner.
- To ensure that, at the end of the exam, all iPads and materials are collected and returned to the relevant place according to set procedures as advised by the Lead Invigilator.
Qualifications
N/a
Skills
Experience of Clinical Examination Invigilation
The post holder will primarily manage activities relating to the randomisation service and electronic data capture (EDC) system, such as taking responsibility for user access and password management, data export, circulating documents for signature, receiving and processing Serious Adverse Event (SAE) forms relating to a portfolio of trials, reviewing the content of such notifications and processing them according to regulatory requirements, co-ordinating of King?s Trials Partnership activities and managing document version control and tracking within the KCTU.
Qualifications
Degree level qualification or equivalent professional experience (a subject with either a major health related component e.g. biology, psychology, or of relevance to administration e.g. accounting, business management, NHS management would be desirable
Skills
To act as the main point of contact for approximately 100 clinical trial teams currently using the KCTU randomisation service and electronic data capture system (EDC)
- To process requests for user access to IT systems supporting the KCTU portfolio of trials accurately and promptly, with due care and attention
- Manage activities relating to randomisation and EDC system, keeping accurate auditable records
- To process Serious Adverse Event (SAE) reports in accordance with KCTU SOPs
- Occasionally, to process Emergency Code Break notifications in accordance with KCTU SOPs
- To receive and resolve queries relating to the above during the life of each project
- To provide administrative support to the King?s Clinical Trials Unit Operational Director and Business Manager along with other KCTU staff as needed
- Manage activities of the KCTU in line with KCL policy and procedures and with the Standard Operating Procedures of the Clinical Trials Unit
- To participate in inspections of the KCTU by sponsor auditors, regulatory authorities and others, ensuring key documents are readily available
- To ensure that the KCTU?s website is kept up to date and that the information is accurate
- Responsible for providing a professional, accurate and efficient service to a wide range of people including study teams, colleagues and external agencies
- Ensure compliance with GCP, regulatory legislation and ethical frameworks in respect of working practices
- Liaise with a wide range of internal and external clients to ensure requests for user access to KCTU IT systems are processed swiftly, which will involve explaining complicated procedures on how to obtain access
- Being mutually supportive and covering duties as necessary during colleagues absences and at time of additional pressure, as directed
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
MBBS OSCE Invigilation 23rd & 24th April 2025 (08.00 til 13.00 PM) Guys Campus
Key responsibilities
- To support the Lead Invigilator/ Staff Lead in carrying out their duties by attending briefing sessions prior to and following exam sessions as required.
- To assist with setting up the circuit(s): putting out clipboards, sharp pencils, and rubbers inside each station.
- Assist with the set-up of equipment (training will be given for the setting up of props or the resetting of station equipment).
- To assist students before the exam begins, ensuring that all students are correctly located and ready for the exam.
- To invigilate the examination circuits and guide students between stations during the exam.
- Direct examiners, patients, simulated patients to the correct stations.
- Be the first response for examiner questions or concerns, raising issues with the lead invigilator or senior examiner quickly and efficiently.
- To vigilantly monitor the room/allocated area throughout the exam in session whilst not disrupting the candidates; and ensuring a calm environment conducive to supporting students to be successful in their exams.
- To ensure that noise levels on the examination circuit are kept to a minimum and that examination conditions are maintained throughout
- To promptly report any incidents that may impact a candidate's performance to the Lead Invigilator, Circuit Lead (Marshall), OSCE Site Lead, or Senior Examiner.
- To ensure that, at the end of the exam, all iPads and materials are collected and returned to the relevant place according to set procedures as advised by the Lead Invigilator.
Qualifications
N/a
Skills
N/a
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