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Events & Programmes Assistant

£23,400 - £23,400
 

Job Description

Purpose of the Post:



working hours flexible 7-14 hours per week. 



Hybrid working available. 



The Events and Programmes Assistant is an important contributor to successful events and administration of the Enterprising Futures; ensuring a quality service is delivered to participants before, during, and post activity. The Enterprising Futures team run initiatives under different brands, namely South Bank Starters, South Bank Works, Enterprising Minds, and South Bank Ignite.



 



You will play a key part in supporting events and programmes, ensuring they run smoothly alongside the deliverers, and making certain that post-activity administration is undertaken smoothly.



 



We support experimentation and care about your personal and professional development; you will be supported and challenged learning from different members of the team. You will be working alongside two other Assistants (Data and Marketing) plus supporting the five members of the Enterprising Futures team.



 



The working pattern for the role will be varied depending on events schedule; equating to 50 to 100 days a year (averaging one to two days a week).



Main Activities and Responsibilities:




  • Act as a key, warm, and engaging host and point of contact for event attendees. Represent the department at enterprise and university events, such as Open Days, advocating for available enterprise opportunities.

  • Answer queries and signpost individuals appropriately in person or via email, SMS, or telephone.

  • Provide consistent quality administrative support for the team’s activities, such as updating event listings, booking rooms, managing team and individual calendars, tracking speakers and external partners, and liaising with necessary university stakeholders.

  • Work with the team to support event marketing and data management.

  • Act as an ambassador for enterprise and advocate for the opportunities available to students, alums, staff, and the community.

  • Carry out other administrative duties to support the team members as required.




  • Follow all LSBU policies.



Qualifications

Please see above



Skills

Selection Criteria:




  • A current undergraduate or postgraduate student at LSBU with a good understanding of the University and its services.

  • Enthusiasm to engage with LSBU students, alums, staff, and the London South Bank community, in person, via email, on the phone, and online.

  • Excellent written and oral communication skills, with the ability to connect with diverse audiences.

  • Well-organised, flexible approach to work. Flexibility to work events, including in the evenings and the weekends.

  • A highly motivated individual with experience in working on your initiative and thinking creatively to solve problems and come up with new ideas.

  • Well-organised, flexible approach to work.

  • Good time management skills, with the ability to plan and manage your own time.



 

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We wish to appoint a student who will support the South London Stroke Register (SLSR) team within the School of Life Course and Population Sciences with the entry and verification of research data. The SLRS, led by the stroke research group at King?s College London, is the largest and longest running registry of stroke patients internationally, with over 8,600 patients registered since 1995. It aims to recruit all patients with a first stroke in a defined geographical area of South London to estimate the incidence, acute care and short- and long-term needs of stroke survivors in a multi-ethnic inner-city population. The cohort is used by multi-disciplinary groups to address relevant questions to the local population and stroke survivors, and also at a national and international level. The post holder will work within a multi-disciplinary team and in close collaboration with the data and programme manager and fieldworkers of the SLSR. Key duties will involve: ? Entry of questionnaire data into the study software (Teleform) ? Verification and review of the entered research/health data



Qualifications

No specific qualifications are required for the job. 



Skills

No specific prior experience or skills required. General IT knowledge expected and basic medical knowledge is useful; we will instruct the applicant in the relevant software (Teleform).
 

  1. Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilising systems and databases- e.g. student records systems and virtual learning environments ? accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues. 
  2. Support all student assessment processes in line with university deadlines and regulations and faculty and external requirements. 
  3. Supporting finance processes for the On campus and Distance Learning courses including right to work checks and organising payments to academics.  
  4. Take responsibility for resolving students? and academics? enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate. 
  5. Organise course timetable?s including organising external staff, room booking and communicating this with students.  
  6. Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes.  
  7. Support student, module and programme evaluation processes in line with current university best practice. 
  8. Servicing committees as directed by your line manager. 
  9. Actively participate in the development and improvement of programmes and processes to support students and academic staff through identifying and suggesting improvements based on user feedback. 
  10. Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the training and development of new staff members. 
  11. Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance. 
  12. Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules. 
  13. Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. Maintain an up-to-date knowledge of the data protection requirements. 


Qualifications

None



Skills

1. Excellent written and oral communication skills including the ability to draft documents and correspondence. 

2. Strong numeracy skills and ability to analyse complex numerical data. 

3. Excellent organization and time management skills. 

4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems. 

5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy. 

6. Ability to work with a broad range of stakeholders in a professional and assured manner. 

7. Proactive with the ability to work independently as well as delivering within a team. 

8. Curious, customer service-oriented approach with a commitment to personal accountability and continuous improvement. 

9. Comfortable with adapting to change, driving own professional development. 

10. Commitment to equality and diversity in the workplace.

11. Experience in the use of databases, student records systems (such as SITS) and website content management systems. 

12. Prior experience of working in a customer facing environment.

13. Experience of using virtual learning environments.

Monday 6th January Guys Campus

Applicants must NOT be part of the Physiotherapy course at King's College London or the Faculty of Life Sciences and Medicine.

You will be invigilating for Physiotherapy students taking their Objective Structured Clinical Exams (OSCE).

Key responsibilities   

  • To support the Lead Invigilator in carrying out their duties by attending briefing sessions prior to and following exam sessions as required.  
  • To assist with setting up the circuit(s): putting out clipboards, sharp pencils, and rubbers inside each station. 
  • Assist with the set-up of equipment (training will be given for the setting up of props or the resetting of station equipment). 
  • To assist students before the exam begins, ensuring that all students are correctly located and ready for the exam.   
  • To invigilate the examination circuits and guide students between stations during the exam.  
  • Direct examiners, patients, simulated patients to the correct stations. 
  • Be the first response for examiner questions or concerns, raising issues with the lead invigilator or senior examiner quickly and efficiently. 
  • To vigilantly monitor the room/allocated area throughout the exam in session whilst not disrupting the candidates; and ensuring a calm environment conducive to supporting students to be successful in their exams.  
  • To ensure that noise levels on the examination circuit are kept to a minimum and that examination conditions are maintained throughout 
  • To promptly report any incidents that may impact a candidate's performance to the Lead Invigilator, Circuit Lead (Marshall), OSCE Site Lead, or Senior Examiner. 
  • To ensure that, at the end of the exam, all iPads and materials are collected and returned to the relevant place according to set procedures as advised by the Lead Invigilator.   


Qualifications

N/A



Skills
  • Available for Monday 6th January 2025
  • Available for a prompt start at 08:00 to 17:30.
  • Professional.
  • Observant.
  • Shows initiative.
  • Handles confidential documents responsibly.
  • Available for the full duration of the exam.
  • Applicants must NOT be part of the Physiotherapy course at King's College London or the Faculty of Life Sciences and Medicine.
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