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International Employment And Compliance Administrator

£33,579 - £33,579
 

Job Description

QMUL is looking for International Employment Compliance Administrator to provide professional support to the International Employment Compliance Adviser (IECA), supporting and enhancing the effective management of people through the interpretation and implementation of UKVI regulations as well as Queen Mary policies and procedures.



Job purpose:



To provide administrative support to the university and members of staff (both new and existing) on all matters relating to UKVI legislation for all work visa routes into the UK. These visa types include Tier 2/Skilled Worker, Tier 5 (Government Authorisation Scheme), Global Talent, Tier 4/Student Visa and visa routes pertaining to research and academic visitors to the UK. The primary objective of the role is to provide robust administrative support to the IECA to ensure the University remains compliant with all aspects of immigration legislation relating to its staff, and in particular with regard to its visa sponsorship duties. The International Employment Compliance Administrator is a key HR role focused on supporting compliance oversight of staff immigration activity at Queen Mary. As an integral part of the operational and recruitment team, the role works closely with the ICEA and is the point of contact for a range of internal stakeholders and will provide administrative support on Points Based System and non-Points Based System work visa routes and associated process.The role will also be responsible for the supporting the monitoring and reporting of UKVI related compliance activities. Job details Job title International Employment Compliance Administrator Department Human Resources Reports to International Employment Compliance Adviser (IECA) Grade and salary Professional Grade 3, £31,421- £38,165 per annum, pro rata Hours per week Full-time Appointment period Fixed-Term for 2 months Current location Whitechapel London, Department W Work activity type Admin/Operational/Technical and Support Queen Mary University of London.



 Main duties and responsibilities



Certificate of Sponsorship:  To be a Level 1 User of the Home Office Sponsorship Management System (SMS).  To administer the weekly UKVI HR CoS Review Group, which ensures HR oversight of visa sponsorship related acvitity for both new and extension visa sponsorship requests.  To issue and assign Certificates of Sponsorship (CoS) for both new and existing staff.  To report (under the supervision of the IECA), via SMS, appropriate changes in migrant activity in accordance with reporting obligations under the Sponsor Licence and UKVI guidelines.  To support the IECA with maintaining the suite of HR documents and templates to ensure consistent, up-to-date information is provided to relevant stakeholders.



Visa and Immigration Compliance:



Staff Record Keeping:  To support the IECA to monitor staff records for sponsored workers and other staff subject to work visas, ensuring that those records are kept up to date in accordance with UKVI guidelines.  Through the use of HR reporting, ensure that staff subject to work visas have continuing permission to work in the UK. Specifically; o To work with the HR Administrators to actively monitor the start date and expiry dates of all work type visas, ensuring timely “visa expiry “ notifications are made, and escalate to IECA if any corrective action needed; o To work with the HR Administrators to ensure that work absences (planned or unplanned) are appropriately recorded and advise on any corrective action needed;  To assist with preparatory work for both internal and external visa compliance audits.



Visa and Immigration Advice and Guidance:



 To monitor and triage the staff visa query email inbox and answer queries as appropriate and/or escalate complex queries to the IECA where necessary.  To exercise sound judgement in order to provide sensitive support and deal with UKVI related activity, sometimes of a highly confidential nature.  To assist with the running of the scheduled monthly staff training/workshops .



Finance:  To administer the authorisation and reconciliation of costs associated with; o The assignment of all Certificate of Sponsorship and; o The University’s Visa Reimbursement Scheme.



Other Pertinent Activities:  To join networks of professional colleagues in the wider community.  To liaise with the UKVI and other external bodies such as legal advisers in conjunction with the IECA. Queen Mary University of London  To liaise with the Point Based Immigration Officer within Academic Registry and Council Secretariat.  To keep self updated of changes to UKVI guidance and legislation together with best practice within higher education and beyond.  To act with a high degree of initiative and autonomy in organising and prioritising personal workload.



Qualifications

Educated to A level or equivalent professional work experience



Skills

Experience:



Demonstratable understanding of UK Immigration legislation for employment purposes and associated UKVI guidance



Demonstratable experience of UKVI employment related administration in a large and complex organisation



Experience of understanding and interpreting complex external regulations



Experience of providing substantiated Points Based System and associated work visa route advice.



Experience of dealing with a diverse client portfolio, in a complex and fast paced environment.



Proven IT experience, including use of Outlook, Word and Excel



Skills:



Ability to handle complex issues and exercise judgement and initiative when dealing with queries.



Highly developed interpersonal and communication skills



The ability to effectively communicate complex information, provide guidance on regulatory and compliance issues and the interpretation of regulations



Highly organised with the ability to plan and monitor workload, balance conflicting priorities and meet deadlines.



Strong customer focus and passion for continuous improvement.



Ability to work on own initiative with minimal direction, and to work as part of a team

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Qualifications

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Skills

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Interest in the experiences of racialised groups in the education system and/or social justice in education. 

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Good communication, organisational and interpersonal skills. 

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Qualifications

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Skills

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NOT SUITABLE FOR STUDENTS

Job purpose 

To work as part of either the Recruitment or the HR Operations Services Team to provide a quality, timely, customer focused HR recruitment/contractual administration/transactional service to key stakeholders, job applicants and customers throughout the Queen Mary community.

To assist with a range of administrative support appropriate to the grade and as required within the HR team, by managers and employees, abiding by all HR policies and procedures and making sure key associated tasks are delivered, including maintenance of records. 

To operate as an effective and flexible member of the HR team, supporting the work of the department in the delivery of an effective HR service to line managers, staff and prospective job applicants.

 

Main duties and responsibilities 

To provide a high level of customer service to all customers, including staff at the University and job applicants 

To support the Recruitment or HR Operations function to help provide high quality HR administrative support. Duties will include: 

o Recruitment administration 

o Asylum & Immigration Documentation checks for New Starters/Re-Joiners/Lifecycle of Employee/ Extensions/Annual Right to Work checks o General HR administration 

o Administration of employment administration o ResourceLink/Payroll updates 

o Administration support providing letters for grading of posts 

o Probation administration o Administration of Parental Leave 

o Termination of employment (all categories) 

o Upkeep of electronically stored personal records 

o Compliance with Data Protection Legislation

To provide accurate and timely information to members of staff in the wider University. 

To apply a good working knowledge of administrative processes to answer queries and resolve problems from colleagues and external customers. 

To manage own workload allocated by the Recruitment or HR Operations Team Leader ensuring that all queries are dealt with in a timely, accurate manner, escalating complex problems to the relevant senior colleague as required. 

To input and make revisions to electronic systems and produce contractual and other documentation within defined quality standards and service level agreements. 

To follow published procedures and work instructions where supplied, using appropriate judgement as to when to escalate an unusual enquiry to the Recruitment or Employment Administration Services Team Leader. 

To ensure that all written documentation e.g., e-mail, letters, contracts are accurate and contains the correct information. 

To work across the wider Recruitment and HR Operations Team, in response to peaks and troughs of business activity and to provide additional HR administrative support for seasonal activities such as e.g., the processing of Student Ambassador, Demonstrator, Teaching Assistant and Teaching Fellow and other short term engagements. 

To provide information and guidance on administrative processes to any new members of staff in the department. 

Ensure that electronic filing is carried out promptly, securely and accurately

To maintain confidentiality in all matters, adhering to Data Protection legislation at all times.



Qualifications

A minimum of three GCSE?s grades A-C including Mathematics and English or Equivalent



Skills

Administrative experience with the demonstrable ability to work on own initiative and take ownership of allocated activities

Previous experience of working within a Human Resources environment

Previous experience of working with HR systems, and experience of using ResourceLink would be a distinct advantage

Experience of working in a large and complex organisation

Excellent IT skills and knowledge of Microsoft Office Packages specifically Word, Excel, and Teams

Good written and oral communication skills and numeracy skills

Strong customer service skills

The ability to manage conflicting priorities and work well under pressure

Demonstrable team working ethic and skills

A keen interest in Human Resources and an awareness of and/or willingness to learn about relevant employment legislation

Able to draft written correspondence, including contractual correspondence and emails, to a good standard

Ability to present information clearly and concisely using Microsoft Office packages

Able to deal sensitively with confidential information

Good interpersonal skills

Organised, methodical and accurate with excellent attention to detail

Demonstrable focus on continuous improvement

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