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Receptionist

£29,893 - £29,893
 

Job Description

This is a full time role and is therefore not suitable for current students.



Job purpose

•    To ensure provision of a comprehensive high-level front of house service for the Director’s offices. Responsible for room bookings and meetings preparation, including in-house hospitality. 

•    To act as a first point of contact for all visitors and meeting attendees, greeting and/or directing them as appropriate.

•    To perform diverse range of administrative activities that will contribute to the smooth operation of the Director’s office, supporting and shielding the Office Manager and Administrative Officers from unnecessary disruptions.





Main duties and responsibilities

•    To assist with day-to-day activities of the Director's Office:

•    Act as a first point of contact of the Director's Office for visitors, students and staff

•    Responding to queries at the front desk as appropriate

•    Answering the telephone and directing calls as appropriate

•    Main point of contact for room bookings, ensuring that the meeting rooms are prepared for the meetings as required

•    To arrange hospitality for all Boardroom bookings and for visitors as required

•    To ensure that the reception area is tidy and presentable at all times

•    Maintain stock of relevant information, prospectuses and guides and ensure display stands are regularly updated

•    Sorting out incoming mail, accepting deliveries and distributing them as appropriate

•    Reporting (and follow through) any maintenance issues to Estates department

•    Overseeing and maintaining all supplies for the Director's Office (i.e. stationery, water, tea/coffee/milk and other catering supplies, etc.) 

•    Assuring that all equipment is being serviced and maintained as required

•    Assisting with events preparation

•    Routine updating of existing databases

•    Circulating information from the Director's office to all members of staff as assigned by Office Manager, via intranet or e-mail

•    Preparing, printing and collating relevant paperwork as required by the Office Manager or Administrative Officers

•    Preparing invoices and credit card statements/receipts for further processing by the Administrative Officers and following up any outstanding enquiries/issues as needed

•    Scanning, photocopying, shredding or filing of paperwork as required

•    To assist the Academic Coordinator and Assistant Manager in undergraduate and postgraduate teaching activity, including preparing course materials, as required

•    Any other ad hoc administrative tasks (scheduling meetings, travel arrangement, credit control, petty cash, invoicing)



Citizenship

The Faculty of Medicine and Dentistry is committed to an action plan that supports the cultivation of a diverse and nurturing staff and student community, at the heart of which sits the commitment to equality of opportunity and equity in our processes and structures. It is the expectation of all staff that they undertake citizenship responsibilities within the Faculty. As part of the appraisal and probation process, your line manager will discuss the expectations of you to lead or participate in citizenship projects/initiatives as set out in the Faculty’s EDI Strategy. These responsibilities will be commensurate with the seniority of the role and the expertise and experience of the individual.

 



Qualifications

Good standard of education (GCSEs or equivalent - Grade C or above), demonstrating numeracy and literacy

Educated to A level, NVQ Level 3 or equivalent standard

 



Skills

Desirable




  • Experience of customer service

  • Experience of working in higher education or NHS

  • Familiarity with Microsoft Office, Email and the Internet

  • Good written, verbal and numeracy skills

  • Good organisational skills

  • Prioritise prescribed tasks and complete them according to deadlines



Skills

Essential




  • Flexible and co-operative approach to colleagues

  • Friendly, positive disposition

  • Good team member



Other




  • *The ability to meet UK ‘right to work’ requirements.

     

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LSBU Employment is looking to employ Exam Invigilators who hold a current DBS.

Main purpose of the job:

To provide support to the examination process.



Qualifications

Other duties:

To assist the Examination Team with other examination processes, such as:

  • packing of examination papers, stationery and equipment prior to the examinations and the delivery to and from venues as appropriate
  • preparation of seating plans
  • delivering scrips to departmental and school offices


Skills

Main Duties:

To support the Head Invigilator/ Examination Team with the day-to-day operation of examination venues. This may include (but not limited to):

  • assisting with setting up examination venues by laying out stationery, equipment and examination papers in accordance with the outlined procedures
  • assisting candidates prior to the start of examination by directing them to their seats and advising them about possessions permitted in examination venues
  • offering advice and guidance to unregistered candidates without allocated seats
  • ensuring that candidates do not talk once inside the examination venue
  • invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures
  • checking attendance during examinations
  • recording details for early leavers and collect their scripts
  • escorting candidates from the examination venue during the examinations as required, and supervising candidates whilst outside the examination venue;
  • collecting and collating scripts at the end of the examination in accordance with strict procedures
  • assisting with the preparation of script envelopes
  • supervising candidates leaving the examination venues, ensuring that candidates do not remove equipment or stationery from the venue without authorisation and ensuring that candidates leave in an orderly and quiet manner

This is a role for an experienced research administrator to support with the ongoing establishment of the University’s research culture agenda. The successful candidate will work closely with the Dean of Research Culture and will engage with University academics and relevant research leads in areas such as Research Governance Ethics & Integrity, Centre for Research Staff Development, Libraries and Collections and HR to plan and kickstart a portfolio of research culture projects that will have University-wide impact, ensuring close strategic alignment across all stakeholders.



The priorities for the post holder during the three-month period will be to enact recommendations from a recently completed external review on research culture at King’s, specifically:




  1. To review the role of the established Research Culture Committee and make recommendations on any further developments required

  2. To develop a University wide research culture survey, working with key stakeholders on content and delivery and managing and summarising responses.

  3. To work with faculties to identify mechanisms for identifying local research culture priorities 

  4. To support with the development of roles and responsibilities for substantive research culture posts



Qualifications

Candidates will need to have either a degree and 2 years of relevent administarive experience in a HEI or, have significant research support experience.



Skills

We are seeking candidates who have a good understanding of the UK research landscape and can quickly get up to speed with internal and external developments in research culture, in order to effectively support the Dean with moving the agenda forward.



Candidates must also have excellent organisational and communication skills and be able to prepare and disseminate any necessary communications to the research community in relation to research culture. They must be able to work confidently and assertively with a range of senior stakeholders, using negotiating and influencing skills to achieve successful outcomes.

The Student Ambassador Admin Assistant is responsible for a range of administrative duties to ensure the efficient running of the Student Ambassador programme, as well as supporting with other administrative tasks for the Widening Participation and Outreach team. Tasks include:

  • Act as a point of contact for the student ambassador scheme, and anyone booking ambassador via email, over the phone or in person
  • Upload jobs onto our employment portal, HEAT, and booking appropriate ambassadors for jobs.
  • Managing the student ambassador mailbox ? answering emails and responding in a timely manner.
  • Support with the recruitment and training of new cohort of Student Ambassadors.
  • Book meeting rooms for colleagues and supporting with administrative duties in line with the work of the team.
  • Organise and update office databases
  • Respond to questions and requests for information
  • In addition to the role there will be opportunities to gain experience supporting taster days, talking about your experiences as a student and being a positive role model to prospective students.


Qualifications

Graduate of London Met. This opportunity is not available to current enrolled students.



Skills

Experience/Skills

Essential

1. Experience of working in a customer focused role

2. Strong numerical skills and attention to detail

3. Clear understanding of customer service best practice

4. Strong IT skills particularly in Microsoft Outlook and Excel

5. Excellent interpersonal and communication skills

6. Strong problem solving skills

7. Ability to motivate and enthuse others

8. Able to work on own initiative

9. Understanding of data protection principles

Desirable

1. Knowledge of or interest in the HE landscape and the challenges and opportunities withing the sector.

2. Suitable experience or interest in widening participation, student recruitment and student facing roles.

Qualifications

? Graduate of London Met. This opportunity is not available to current enrolled students.

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