The Student Ambassador Admin Assistant is responsible for a range of administrative duties to ensure the efficient running of the Student Ambassador programme, as well as supporting with other administrative tasks for the Widening Participation and Outreach team. Tasks include:
- Act as a point of contact for the student ambassador scheme, and anyone booking ambassador via email, over the phone or in person
- Upload jobs onto our employment portal, HEAT, and booking appropriate ambassadors for jobs.
- Managing the student ambassador mailbox ? answering emails and responding in a timely manner.
- Support with the recruitment and training of new cohort of Student Ambassadors.
- Book meeting rooms for colleagues and supporting with administrative duties in line with the work of the team.
- Organise and update office databases
- Respond to questions and requests for information
- In addition to the role there will be opportunities to gain experience supporting taster days, talking about your experiences as a student and being a positive role model to prospective students.
QualificationsGraduate of London Met. This opportunity is not available to current enrolled students.
SkillsExperience/Skills
Essential
1. Experience of working in a customer focused role
2. Strong numerical skills and attention to detail
3. Clear understanding of customer service best practice
4. Strong IT skills particularly in Microsoft Outlook and Excel
5. Excellent interpersonal and communication skills
6. Strong problem solving skills
7. Ability to motivate and enthuse others
8. Able to work on own initiative
9. Understanding of data protection principles
Desirable
1. Knowledge of or interest in the HE landscape and the challenges and opportunities withing the sector.
2. Suitable experience or interest in widening participation, student recruitment and student facing roles.
Qualifications
? Graduate of London Met. This opportunity is not available to current enrolled students.
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