Job Description
We are looking for King's students or King?s alumni to work in King's residences to help with our September the student arrivals. The Welcome Ambassador plays a key role in the operation leading to, and during the September arrival weekend. This is a great opportunity if you are interested in welcoming new students and helping them settle down into their new home. It is also a fantastic opportunity to make friends while earning some extra cash!
Please note that you must be a current student or an alumnus who recently graduated to apply. You must have an active KCL email address.
Job title: Residence Welcome Ambassador
Salary: ?13.99 per hour
Hours: 8 hours per shift (please state any visa restrictions to work on your application)
Period of work: Various shifts from 2st September ? 15th September Compulsory dates: 14th September ? 15th September 2023
January move-in: 4th January
Location: Flexible ? must be able to work in different locations as required, including:
Great Dover Street Apartment, Stamford Street Apartment, Wolfson House, Angel Lane, Atlas, Canada Water, City ? Vine Street, Hayloft Point, Julian Markham House, Moonraker Point, Orchard Lisle and Irish Brook, Battersea and Vauxhall.
Report to: Resident Experience Assistant, Senior Welcome Ambassador, Resident Managers, staff members on site, Resident Experience Manager
Training: Orientation and briefing on your first day
Booking shifts: Must have access to MS Teams for shift allocations and essential information and updates.
Responsibilities include but not limited to:
Prior to the arrival weekend (2st September ? 13th September)
- Ad-hoc duties and tasks
- Distribute noise notices around the neighbourhood
- Audit rooms / kitchens / other areas required by the Resident Manager or staff on site
- Deliver and organise welcome items into bedrooms and/or kitchens (such as dig in boxes, posters, gift bags, and so on)
- Welcome, meet and greet early arrival residents and parents as they arrive to the hall of residence
- Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for the residence?s operation as required
- Work at various locations as required
- Carry out all other duties as requested by staff members
- Promoting Move-In Survey via QR Code
During the arrival weekend (14th September ? 15th September and 4th January)
- Welcome, meet and greet new residents and parents as they arrive to the hall of residence
- Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for residence?s operation as required
- Answer queries regarding the university and residence, and direct them as appropriate
- Hand out room keys, distributing trolleys, and usher residents to their rooms to coordinate our check in process
- Work closely with the site team and Community Facilitators to run the pizza party on 14th September, if needed (such as setting up rooms/space, distributing supplies and food, cleaning up after)
- Direct traffic (if applicable)
- Assisting the Residence Team with various other duties as required
- Promoting Move-In Survey
For further information, please contact Saara Suortti on saara.suortti@kcl.ac.uk. Applications sent directly to this email will not be considered.
QualificationsPlease note that you must be a current student or an alumnus who recently graduated to apply. You must have an active KCL email address.
SkillsExperience / Skills Required:
- Student Ambassador experience preferred
- Experience living in student accommodation preferred
- Experience working in Higher Education preferred
- Experience working in student accommodation desirable
- Foreign language(s) desirable
Person specification:
- Must be a current student or a recent graduate
- Must be available to work the 14th and 15th of September
- Friendly, eager to help new students, and with a flexible and positive attitude
- Excellent customer service skills
- Excellent communication and interpersonal skills
- Good time management skills and is able prioritise accordingly
- A good team player
- Flexible, adaptable, and can react quickly on the spot
- Passionate and proud to represent King?s College London
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