Simulation Technician Support

We are recruiting for 1 post. We are seeking a Simulation Technician to join the team in supporting two top quality educational facilities at King’s College London Located near London Bridge and Denmark Hill, the Chantler and Weston Simulation and Interactive Learning Centres are busy and dynamic inter-professional facilities, providing excellent learning opportunities for over 6,000 healthcare students, from benchtop clinical skills to immersive, high-fidelity simulation of realistic, interprofessional healthcare scenarios, using human patient simulators.

This role is to provide day-to-day set-up of classes and help to staff, students and visitors to the centre. The centres contain high-fidelity simulated hospital wards, seven wards of 2-8 beds and over twenty clinical classrooms between them, requiring specialist set-up and support. The post holder will be required to set up equipment on a daily basis, working as part of the team to cover the setup and takedown of 20 classrooms.

The role includes looking after reception, responding to email enquiries and being the 1st port of call for enquiries from our staff, students and other visitors to the Centre. Set up ranges from putting out chairs to setting up and operating full body patient simulators. The balance of work between the two main sites will be variable. The job involves room and equipment set up, supporting simulation training sessions, providing advice and support to staff and students, equipment maintenance, stock control and ordering supplies used in clinical teaching.

The post-holder will prepare and operate specialist patient simulators, operate our audio-visual systems, prepare and set up spaces for skills using table-top training models, tidy and maintain all areas to a high standard and keep equipment in good working condition. You will liaise with teaching staff to clarify their session requirements and make sure the associated documentation is accurate and available on the shared network. You will be supporting students when they are in the centres, controlling access to the independent learning facilities and ensuring the students have everything they need and are following best clinical practice, centre rules and health and safety guidelines.

The successful candidate will have customer service experience and will be motived, hardworking and enthusiastic about developing specialist knowledge of healthcare technology related fields. You will enjoy working directly with students and staff and have a friendly disposition. You must also be able to work under your own initiative, be responsible for your own work, and willing to undertake your own projects and support colleagues in joint projects. Flexibility to provide cross-site technical cover, work variably between 8am-4pm and 11am-7pm, carry out moving and handling of heavy equipment, and provide occasional weekend support are all essential.

For further information please email: george.c.keefe@kcl.ac.uk

This post will be offered on a 3-month contract. This is a full-time post.

Interested candidates are warmly invited to come and visit the Chantler SaIL Centre to find out more – refer to contact details above. The simulation centres support extended operational hours with staff onsite between 7am and 7pm and occasionally at evenings and weekends. This post will operate to a pattern of early/standard/late start times. This is a student-facing post requiring 100% on-campus working.

Interviews to be conducted week commencing 1st of January 2024.

Minimum level 3 qualification (e.g. A levels, AS levels, International Baccalaureate diploma or other level 3 qualification)

Essential criteria

Experience, interest and a willingness to learn with regard to modern technology and overall good computer skills (inc. Microsoft Office 365).

Strong planning & organisational skills, able to work on several tasks simultaneously, using systems and processes to best effect. Understands how to arrange information in an efficient, effective way and keep systematic records.

Ability to apply learnt techniques/skills to the work context: – interpret customer requests and use knowledge of specialist clinical skills equipment etc. to offer alternatives and provide the best lesson set-up possible.

Experience of priority setting and problem solving.

Moving and handling of equipment.

Must have strong customer service skills and experience working directly with either students, customers or patients to provide a service.

Willingness to undertake cross-site work with early starts (7am) or late finishes (7pm) regularly as required and the occasional weekend work (paid over-time).

Desirable criteria

Experience working in a Simulation Centre, setting up clinical skills classes & supporting teaching or a similar role/environment.

Experience of filming and editing educational material for online use to a defined standard; and/or previous experience in the use of databases and applications that supporting university level education e.g. Learning management system (KEATS/Moodle), Syllabus Plus, feedback systems.