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Student Recruitment and WP Coordinator

£28,314 - £28,314
 

Job Description

We have a fantastic opportunity for a Student Recruitment and WP Coordinator to join the team. The Marketing and Communications Directorate is responsible for raising the awareness and reputation of Queen Mary among its target audiences, and for increasing the quality and quantity of Queen Mary applicants. This role sits in the Recruitment and Widening Participation (WP) team within the broader Student recruitment, marketing and widening participation function. The role is for a duration of 6 weeks, 28 hours per week. We will be paying the successful candidate £14.52 per hour plus holiday pay



 



Main duties and responsibilities




  •     To support the Student Recruitment and WP team by coordinating events and activities, organising logistics, and ensuring event representation, nationally.




  • To support the co-ordination and development of long-term access programmes, including overseeing the logitics and delivery of constituent events and communication plans.

  • To act as a first point of contact from schools and prospecitve students, applicants and their supporters by managing shared email inboxes, answering calls, and supporting broader enquiry management across multiple channels.

  • Engage prospective schools and colleges as directed by management, including the delivery of pre-prepared content as required.

  • To support the evaluation and monitoring of Student Recruitment and WP team, though collating data pertaining to key Outreach KPIs.

  • To support the delivery of Queen Mary’s major external events, including Offer Holder Days and Open Days. This may require out of hours working for which your time will be compensated as per your contract.

  • To act as an ambassador for the University’s brand (both verbal and visual identity), championing its use across the institution as well as your own area of work.

  • To keep abreast of GDPR, CMA, ASA and other relevant legislative requirements for area of work, ensure this knowledge is translated into the work carried out

     





Qualifications

Educated to degree level in a relevant field or equivalent experience



Skills

Essential:




  • Experience of organising events, from conception to completion

  • Experience of communicating with a wide range of audiences

  • Experience of office administration, including financial administration, shared inbox management

  • Understanding of safeguarding practices and ability to deal with confidential information in a sensitive manner

  • Excellent and proven problem solving capacity

  • Excellent organisation skills with the ability to deliver multiple projects to deadline

  • Excellent editorial (writing and proofing) and numerical skills

  • Able to advise prospective students and their families of possible study options in a knowledgeable and professional manner

  • Excellent IT skills including use of Microsoft packages in using email, spreadsheets, presentation software and word processing



 



Desirable:




  • Experience of working within the Higher Education sector, in a similar role

  • Experience of presenting to, or working with, young people in an educational setting

  • Strong technical ability in using CRM systems or other platforms to record customer enquiries, or evidenced ability to pick up similar skills quickly



 

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The post-holder will provide research support for the qualitative elements of the project, including tasks such as: recruitment and arrangement of student and staff interviews, contributing to the drafting of qualitative interview topic guides, conducting student focus groups and one-to-one staff interviews, data management (e.g. cataloguing data files, sending files for transcription etc.), data analysis, and report writing. The RA will also provide ad hoc administrative support to the project team. The RA will be expected to attend in-person project meetings with funders in London.



Qualifications

BA and MA/MSC in a Social Science/Arts & Humanities discipline, undertaking a doctorate.



Skills

Experience of MS Teams, and MS office suite (e.g. Word etc.),  and knowledge of bibliographic software (e.g. Endnote) and qualitative data analysis software (e.g. Nvivo). 

Interest in the experiences of racialised groups in the education system and/or social justice in education. 

Understanding of research design and project management. Good understanding of qualitative methodologies, specifically prior experience of focus group or individual interviewing. 

Good communication, organisational and interpersonal skills. 

Ability to travel across London to attend meetings and conduct interviews. 

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The Research technician needs to use a variety of techniques such as flow cytometry, cell culture, imaging and other necessary techniques. 



Qualifications

A degree in biology or an equivalent degree in a relevant subject.



Skills

Essential:

Experience in cell culture, flow cytometry, and work with organoids.

Familiar with essential molecular techniques.

 

NOT SUITABLE FOR STUDENTS

Job purpose 

To work as part of either the Recruitment or the HR Operations Services Team to provide a quality, timely, customer focused HR recruitment/contractual administration/transactional service to key stakeholders, job applicants and customers throughout the Queen Mary community.

To assist with a range of administrative support appropriate to the grade and as required within the HR team, by managers and employees, abiding by all HR policies and procedures and making sure key associated tasks are delivered, including maintenance of records. 

To operate as an effective and flexible member of the HR team, supporting the work of the department in the delivery of an effective HR service to line managers, staff and prospective job applicants.

 

Main duties and responsibilities 

To provide a high level of customer service to all customers, including staff at the University and job applicants 

To support the Recruitment or HR Operations function to help provide high quality HR administrative support. Duties will include: 

o Recruitment administration 

o Asylum & Immigration Documentation checks for New Starters/Re-Joiners/Lifecycle of Employee/ Extensions/Annual Right to Work checks o General HR administration 

o Administration of employment administration o ResourceLink/Payroll updates 

o Administration support providing letters for grading of posts 

o Probation administration o Administration of Parental Leave 

o Termination of employment (all categories) 

o Upkeep of electronically stored personal records 

o Compliance with Data Protection Legislation

To provide accurate and timely information to members of staff in the wider University. 

To apply a good working knowledge of administrative processes to answer queries and resolve problems from colleagues and external customers. 

To manage own workload allocated by the Recruitment or HR Operations Team Leader ensuring that all queries are dealt with in a timely, accurate manner, escalating complex problems to the relevant senior colleague as required. 

To input and make revisions to electronic systems and produce contractual and other documentation within defined quality standards and service level agreements. 

To follow published procedures and work instructions where supplied, using appropriate judgement as to when to escalate an unusual enquiry to the Recruitment or Employment Administration Services Team Leader. 

To ensure that all written documentation e.g., e-mail, letters, contracts are accurate and contains the correct information. 

To work across the wider Recruitment and HR Operations Team, in response to peaks and troughs of business activity and to provide additional HR administrative support for seasonal activities such as e.g., the processing of Student Ambassador, Demonstrator, Teaching Assistant and Teaching Fellow and other short term engagements. 

To provide information and guidance on administrative processes to any new members of staff in the department. 

Ensure that electronic filing is carried out promptly, securely and accurately

To maintain confidentiality in all matters, adhering to Data Protection legislation at all times.



Qualifications

A minimum of three GCSE?s grades A-C including Mathematics and English or Equivalent



Skills

Administrative experience with the demonstrable ability to work on own initiative and take ownership of allocated activities

Previous experience of working within a Human Resources environment

Previous experience of working with HR systems, and experience of using ResourceLink would be a distinct advantage

Experience of working in a large and complex organisation

Excellent IT skills and knowledge of Microsoft Office Packages specifically Word, Excel, and Teams

Good written and oral communication skills and numeracy skills

Strong customer service skills

The ability to manage conflicting priorities and work well under pressure

Demonstrable team working ethic and skills

A keen interest in Human Resources and an awareness of and/or willingness to learn about relevant employment legislation

Able to draft written correspondence, including contractual correspondence and emails, to a good standard

Ability to present information clearly and concisely using Microsoft Office packages

Able to deal sensitively with confidential information

Good interpersonal skills

Organised, methodical and accurate with excellent attention to detail

Demonstrable focus on continuous improvement

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