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Careers Engagement Assistant

 

Job Description

 



About us



King's Careers & Employability facilitates excellent career management and employability services supporting our students and alumni, enabling them to develop effective career skills and build a platform for future success.



 



The role



The role of a Careers Engagement Assistant (Student Enquiries) is part of the Student Careers Engagement (SCE) Team within the Careers department. This team supports students at all levels across the institution, as well as alumni, to access information, advice, events, opportunities, and e-learning, to aid them in their career journeys. As a team, we work specifically to address the sector-wide and institutional factors and barriers that contribute to differences in progression amongst students from underrepresented backgrounds.



We are looking for a customer-focused individual who can engage with our students as their first point of contact. The role of the Careers Engagement Assistant (Student Enquiries) is to provide physical and digital front-of-house services to students and visitors, offering a friendly and welcoming service. The role holder will answer a range of careers queries in person, by phone, and by email. They will use our Career Management System to arrange appointments, approve student records, and support students experiencing challenges with the system.



The role holder will also support with a range of administrative tasks as required, and there may be opportunities to work on other projects across the department as per business need.



 



Hours




  • Monday 9am-5pm (with 1-hour unpaid lunch break)



 




  • Tuesday 9am-5pm (with 1-hour unpaid lunch break)



 




  • Wednesday 9am-5pm (with 1-hour unpaid lunch break)



 




  • Thursday 9am-5pm (with 1-hour unpaid lunch break)



 




  • Friday 9am-5pm (with 1-hour unpaid lunch break)



 



Total paid hours: 10 hours per week (minimum)



 



Applicants must be available for at least 10 hours each week. Due to the nature of the role (job share), we are unable to offer shifts on different days/times.



 



Location



The role will be based at our offices in Bush House, Strand Campus. This is a 100% on-campus role, due to the nature of the work.



 



How to apply



Please apply through King's Talent Bank stating in the cover letter why this role interests you and include any relevant experience and skills.



Please note that the deadline for this vacancy is Sunday, 6th August at 11:59pm. Interviews will be held via Teams on Wednesday, 16th August, applicants must be available on this day for interview. Full training and support will be provided if successful. The role may be extended beyond the end date advertised.



 



If you have any questions, please email careers@kcl.ac.uk.



 



 



Qualifications

None.



 



 



Skills

While previous experience in a similar role is not essential, a background in the following would be desirable:




  • A customer-facing role (e.g. retail, hospitality, healthcare)



 




  • Proficient with using Microsoft Office, Teams and computer systems



 




  • Excellent verbal and written communication skills



 




  • Good knowledge of professional English, grammar and spelling



 




  • Reliable and punctual



 




  • Should be able to commit to the shifts stated in the job advert every week.



 



Please provide clear examples of how you meet the above criteria.



 



 

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Research assistant to Dr. Eden Sarid. The RA will be tasked with reviewing interview transcripts, identifying collective themes and patterns. Together, we will develop a list of codes based on the interviewees' accounts and overarching conceptual themes. These codes will then be organized and mapped to uncover connections and discrepancies between dominant narratives and self-reported behaviours. 



Qualifications

Bachelor's degree 



Skills

Bachelor's degree 

Consultant - Arts, Health & Wellbeing Hub, will support King's College London's Arts, Health & Wellbeing Strategy through:



- Working with the AHW Programme lead to develop the AHW working group and online presence, and,



- Working with colleagues at IoPPN (lead academic Carmine Pariente) and across King's to prepare for the launch of Scaling-up Health-Arts Programmes: Implementation and Effectiveness Research (SHAPER).



A proposed task list is below; a work plan is to be devised with the AHW Programme Lead, Nikki Crane, for approval by Dan Walker. 



Work with Nikki to:




  • Plan content and new formats for the next A/H/W Working Group meetings (3-4 meetings per year) and support engagement of members.

  • Extend the wider King’s A/H/W (virtual) network

    • increase contacts

    • assist on researching and prioritizing information and news to share with the network to keep them informed/engaged

    • Create opportunities for more face to face contact with key players in A/H/W across faculties to boost recruitment and engagement



  • Contribute to devising/planning the symposium on social prescribing, Autumn 2019, as part of Science Gallery Anxiety season. Support communications/engagement around this event involving the Working Group and wider network.

  • Support the mapping exercise of A/H/W programmes across the university (Sotiris to undertake the desk research):

    • explore where the opportunity is for collaboration/interdisciplinary work across faculties

    • build a more joined up story to underpin the vision for A/H/W university wide



  • Help to build up further knowledge and contacts in the areas identified as priorities in the A/H/W Exec Summary -including student mental health and wellbeing and Curriculum development - and identify best ways to strategically support these areas of work.

  • Lay the ground for generating engagement in the King’s/Wellcome scale up programme SHAPER, maximizing the opportunities that this programme will bring within KHP and building momentum for the A/H/W hub at King’s

    • increase connections to relevant individuals and departments as part of communications/distribution

    • explore potential for events/symposia, knowledge exchange and learning opportunities - (much of this maps into the public engagement plan for Wellcome).



  • Explore additional funding sources for SHAPER



 



Work to be undertaken specifically in relation to the King’s/Wellcome scale up programme  (SHAPER) - to be discussed



 



To ensure a smooth transition and no loss of momentum to the project - the following will need to be undertaken:

 




  • Constructing our public engagement plans and activities




  • Holding further discussions with further potential collaborators e.g. recommendation (from Robert Lechler) to get Prof Sally Marlow (psychiatrist) on board; inviting a research ethicist.

  • Establishing our oversight programme board

  • Constructing Gantt chart for the projects/programme– detailed analysis of dependencies etc

  • Writing job descriptions / adverts for research and admin posts

  • Beginning the ethical permissions paperwork - NRES IRAS and NIHR CPMS systems

  • NIHR CRN registration for the research studies

  • Securing intervention delivery spaces – work req’d to confirming ballet studios in South London

  • Office set up at the Wohl Institute, Denmark Hill

  • Setting up internal budget cost centres/codes and reporting mechanisms.



Qualifications

Advanced degree



Skills

• High degree of organisational awareness 

• Logical and evidence-based in decision-making (trained and published scientist).

• Adept in establishing extensive networks and nurturing good relationships with communities

in science, clinical medicine, education, ethics and social sciences, science communication,

arts, history of medicine, broader humanities, universities (UK and internationally), media,

financial institutions and with funding bodies.

• Track-record of leadership  



Can work independently or part of team.

• Highly personable with acute influencing skills.

• Resilient and tenacious.

• I am also a person who fosters an inclusive workplace where diversity and inclusion are

regarded as strengths rather than a box-ticking exercise.

We are looking for a research assistant to support us for a short time with a number of projects in the Policy Institute?s Evidence Development and Incubation Team (EDIT).

 

The research assistant will work across a number of EDIT projects, supporting the team to co-ordinate the projects, and carrying out aspects of the qualitative research. The research assistant is likely to work on projects and evaluations that are focused on topics such as supporting those experiencing homelessness; providing employment support for those with disabilities; and improving adult numeracy and financial literacy. 

 

Activities will include tasks such as monitoring inboxes, scheduling qualitative interviews, arranging transcription, and maintaining folders and fieldwork logs. The research assistant?s work on qualitative research is likely to include data management in NVivo, conducting qualitative interviews, carrying out qualitative analysis if appropriate, and supporting with report drafting including literature reviews and background sections.



Qualifications

Undergraduate or MA degrees (or currently completing) in relevant field (e.g. social sciences) or direct experience conducting qualitative research.



Skills

Essential:

  • Training in qualitative research approaches
  • Experience conducting semi-structured qualitative interviews
  • Experience and/or interest in policy research/social research
  • Experience working as part of a team or in a co-ordination role

Desirable:

  • Experience in carrying out qualitative data management in NVivo
  • Experience conducting qualitative analysis
  • Experiencing with drafting policy reports
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