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Student Careers Engagement And Communications Officer
Job Description
About the Role
The Student Careers Engagement and Communications Officer will be responsible for all campaigns and content across King's Careers & Employability’s (KC&E) social media and websites, as well as for developing content that encourages and compels students to engage with KC&E services and activities. The role holder will be expected to work closely with all colleagues across the department to support in creating content for activities such as careers fairs, events, internships, workshops, awards programmes, and more. The role holder will also be expected to work closely with other members of the Student Careers Engagement (SCE) team to ensure communications and attraction activities are done in line with priority needs and gaps identified, and done with the student voice in mind.
Collaboration is key to this role, so the role holder will be expected to seek out partnerships across the directorate and the wider College, and will collaborate with various internal partners on initiatives such as Welcome Week, Offer Holder, Graduation, and Open Day events.
This is an exciting opportunity for colleagues looking to work closely with staff and students, and who wish to gain and develop their skills and experience in marketing & communications within a university setting.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
Key responsibilities
- Creating and maintaining an annual Communications Planner and Content Calendar to ensure digital content and social media campaigns reflect departmental events & activities, ensuring planned activities compliment wider King’s communications.
- Creating and producing creative and innovative content and campaigns in consultation with relevant colleagues, and sourcing content and case studies that demonstrate improved outcomes and enhanced employability.
- Creating and managing a ‘pool’ of collaborators for collaborative content, such as blogs, vlogs, videos, podcasts, etc. Co-creating content with current students, alumni, academics, and other professional services colleagues.
- Planning, scheduling, and developing regular campaigns to support the programmes, events and activities run by KC&E; ensuring plans and approaches are flexed accordingly to increase engagement and participation from our underrepresented students.
- Overseeing design and layout of internal publications, web content and social media; ensuring all communications are consistent to KC&E, its brand, and to the King’s brand; and ensuring all marketing & communications activities support and compliment KC&E’s student engagement vision and aims.
- Supporting a team of Communications & Engagement Assistants (student ambassadors).
- Reviewing, making sense of, and acting upon data and research, and on the feedback of our students, to identify gaps, needs and priority areas.
- Working closely with other members of the broader SCE team and wider KC&E department to ensure engagement-related data, statistics and research, along with analytics data, inform KC&E marketing and comms activities, as well as any other attraction and engagement activities.
This is a full-time role (35 hours per work) with an immediate start date (3rd June) and is temporary until the 30th August 2024, with the possibility that it might be extended. Our offices are in Bush House (Strand Campus). There is an option for hybrid working (a mixture of working from home and in the office) depending on work needs and personal preferences. Key responsibilities may vary over the Summer period.
To apply:
Applications for this role will close on Friday 24th May at 11:59pm. Interviews will take place on Thursday 30th May on MS Teams. You must be available on this day for interview. Applications must be submitted through King's Talent Bank. Please provide clear examples of how you meet the essential criteria (and desirable if applicable) in your cover letter, along with motivations for applying for the role.
If you have any questions about the role, please email meghan.yang@kcl.ac.uk.
Qualifications
None required
Skills
Essential criteria
- Excellent interpersonal and communication skills; ability to diversify communication style according to audience.
- An interest in and a demonstrable commitment to social justice, equality, diversity, and inclusion; and an understanding of how the lived experience of historically underrepresented groups is affected by structural inequality.
- Excellent time management skills to manage projects effectively, meet strict deadlines and handle competing tasks and priorities.
- Ability to build strong relationships with a range of different people at different levels to collaborate on shared objectives.
- Ability to work well in a team environment and willingness to support others.
- Creative use of social media and other digital communication platforms as promotional tools.
- Well organised, with high levels of attention to detail.
- The ability to show initiative and feel confident in pitching new ideas and in taking responsibility for projects.
- Ability to work autonomously and without direct supervision to ensure projects are completed to deadline.
Desirable criteria
- Proficient with Adobe Creative Suite (InDesign, Premiere Pro and Photoshop).
- Knowledge of how to design and facilitate engagement activities.
- Audio and video editing skills.
MORE JOBS LIKE THIS
The School of Politics & Economics will be recruiting Welcome Desk Assistants to help in the School Office for Welcome Week (16th September - 20th September 2024) and the first week of teaching (23rd September - 27th September 2024).
This is a great opportunity to help welcome new and returning students at the start of the new term. Welcome Desk Assistants will staff the front desk of the School of Politics and Economics main office, Room 7.01 in Bush House North East Building. Throughout these weeks, the School Education Office will be attending academic and welcome inductions for students so you will be the first point of contact for student queries, helping with questions such as how to find timetables, access KEATS, signpost to wellbeing services or locate a room on campus.
For more complex queries, you will take full details and contact information and pass on to the Programme teams for them to respond directly to the student. This is a fantastic opportunity to enhance your administration, communication, and support service skills as well as problem-solving, active listening and attentiveness.
In-between queries, you will be asked to complete administrative tasks such as supporting us in designing a mentoring pilot scheme, reviewing and providing student perspectives on policies, testing submission forms and researching initiatives to support our careers offer.
Welcome Desk Assistants will work in shifts, so we are looking for people who are available between 10-1PM or 1-4PM. Welcome Desk Assistants will be paid at a standard student rate of ?13.92 per hour.
To apply for shifts for this role, please complete the questions on this job advert. If you pass our pre-screening, you will be invited for an informal call to discuss the role further.
Please note, this role is open to Undergraduate and Postgraduate students enrolled in the following departments which sit in the School of Politics and Economics: Department of Political Economy, European & International Studies, and King?s Russia Institute only.
Qualifications
NONE
Skills
- Excellent customer service - ability to interact and ask questions in a polite and friendly manner.
- Patience - demonstrate patience and empathy, conveying information calmly and clearly.
- Organisation - ability to multitask, clearly find documentation and keep a tidy workspace.
- Technical - confident in using and guiding students on different platforms including timetables, Student Services Online and KEATS.
- Information retention - you will be provided with guides and handbooks, but this can be a busy environment, so we are looking for candidates who can read and retain information so they can have this readily available for student queries.
King's Venues is the event support department for KCL and sits within Estates and Facilities, its purpose is to assist faculties, departments, students and external clients to realise their event requirements and to communicate these to our in-house service providers to deliver the clients requirements.
In this role, the individual will be responsible for supporting King's Venues Operations team with the day-to-day running of our events programme. This will predominantly be by supporting with administrative tasks using our Event Management Software, Kinetic, such as running reports and updating details on event bookings. You will also support by checking on a number of ongoing events, ensuring that the client is satisfied and developing relationships with service teams, such as AV, King's Food and Campus Operations.
The role will include:
- Sending weekly and bi-weekly Conference Lists to teams based at each of our campuses.
- Sending bi-weekly Audio-Visual reports.
- Leading Operational meetings with Strand, Bush House, New Hunts House, and Franklin-Wilkins service teams.
- Leading meetings with Strand and Bush House AV teams.
- Updating details on events using Kinetic, such as catering quantities, room layouts and AV requirements.
- Supporting with King's Venues shared inbox during busy periods.
- Checking on a number of events, ensuring that the AV, catering, room set up and cleaning requirements have been met.
- Troubleshooting any issues that arise with events and responding flexibly to ensure client satisfaction.
- Assigning shifts to a pool of Student Ambassadors to support at events.
- Supporting the team with financial processes (including raising Purchase Orders and invoices)
Qualifications
NONE
Skills
The post holder will require a high level of written and spoken communication dealing with a wide-ranging client base.
There may be events in the evening and weekends that may require you to provide event support, so flexibility of working hours is essential.
Transcribing Research Assistant
£35,236 - £35,236
London - Central
Office, Clerical & Administration
Transcription of qualitive interviews (individual or dyad) in Saudi Arabic - Eastern province dialect
Transcription of 18-20 digital recordings of qualitative interviews in Saudi Arabic - Eastern province dialect.
Interviews conducted and transcribed Saudi Arabic - Eastern province dialect.
Interview length 40- 60 minutes. Interviews are with adults living with Sickle Cell Diesease and/or their family carers.
Transcriptions will need to be undertaken in the Cicely Saunders Institute, Denmark Hill Campus using KCL laptop. Workstartion and footpeddle for transcription provided.
Supervision re level of transcription and quality overseen by Khulood Alyami, PhD student.
Qualifications
High level of spoken and written Saudi Arabic - Eastern province dialect. Ideally, native language BSc preferrably in health or social sciences, or other related degree
Skills
Essential criteria is Saudi Arabic - Eastern province dialect, and experience of transcribing qualitative research interviews
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