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Office, Clerical & Administration

Careers Administrative Assistant - Programmes

£28,314 - £28,314
London - East
Temporary / Interim
 

Job Description

Do you have admin experience working in a student environment? Are you passionate about helping young people to build their employability? If so, this role could be perfect for you!



The post holder will undertake programme administration around student and employer correspondence, recruitment, marketing and database management as well as coordinating training sessions and employer visits. The post holder will also provide general information, administrative and marketing support to the wider Careers and Enterprise Team.



This is a full time position (35 hours per week) for an inital 3 months. We will paying the successful candidate £14.52 per hour plus holiday pay. 



 



Main duties and responsibilities



Team administrative support: 




  • Manage shared inboxes and provide appropriate and accurate information about work experience programmes and employer activities to a range of stakeholders such as students, staff, businesses/external organisations or signpost where relevant.

  • Organise and manage sharepoint folders. 

  • Manage team and shared diaries to ensure all programme recruitment and delivery events are diarised .

  • Administration of vacancy and event management on TargetConnect - ‘QMCareers Hub’



 



Programme administration: 




  • Be the first point of contact for student participants. 

  • Set up virtual learning modules (e.g. QMplus) with content created by the coordinators.

  • Set up training and communication platforms such as Zoom, MS Teams or similar. 

  • Be responsible for room bookings for the in-person delivery of programmes.

  • Enrol student participants onto virtual platforms and record and monitor attendance for programme sessions in line with the relevant absence policies. 

  • Administrate programme evaluation (including following up with students who haven’t completed the survey).  

  • Contact past student participants in order to obtain case studies and gather information on their next steps in regards to employment.

  • Monitor timesheets where necessary.



 



Student recruitment: 




  • Administrate student applications via the internal application platform, TargetConnect. 

  • Register new candidates and shortlist applications

  • Undertake marketing administration duties, e.g. liaising with the service’s Digital Content & Campaigns Officer about scheduling adverts via social media, send marketing materials to Careers Consultants/Careers staff for dissemination. 

  • Communicate outcome of applications to students.



 



Other Duties



 




  • Covering the Careers and Enterprise Information Desk on a regular basis, booking appointments signposting students, staff and employers to appointments, events and services

  • Other duties commensurate with the grade as directed by the Programme Coordinators, Employability and Student Development Programmes Manager or Head of Careers and Enterprise to support the wider work of Careers and Enterprise



 



Qualifications

Relevant Vocational qualifications or relevant experience.



Skills

  • Experience of undertaking administration tasks in an office environment

  • Experience of using Microsoft Packages – Word, Excel, Outlook and PowerPoint

  • Experience of writing for the web and social media

  • Experience of using social media and social media analytics for marketing purposes

  • Experience of candidate shortlisting processes

  • Experience of managing a database or Client Relationship Management System      

  • Ability to multi-task and self-organise when running multiple activities and ensure multiple deadlines are completed

  • Excellent writing skills with the ability to produce accessible and interesting content for blog posts, marketing materials and student case studies

  • Good level of spoken and written English to have the ability to communicate clearly and appropriately to employers, university staff and students by email, over the phone and in person

  • Ability to identify and focus on priorities when under pressure

  • Excellent attention to detail, in particular when corresponding with stakeholders

  • A diplomatic manner when dealing with employers and other stakeholders (including colleagues, students, academics and other professional services staff)

  • Ability to work collaboratively with team members

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Operations Assistant

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England-London
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We wish to appoint a student who will support the South London Stroke Register (SLSR) team within the School of Life Course and Population Sciences with the entry and verification of research data. The SLRS, led by the stroke research group at King?s College London, is the largest and longest running registry of stroke patients internationally, with over 8,600 patients registered since 1995. It aims to recruit all patients with a first stroke in a defined geographical area of South London to estimate the incidence, acute care and short- and long-term needs of stroke survivors in a multi-ethnic inner-city population. The cohort is used by multi-disciplinary groups to address relevant questions to the local population and stroke survivors, and also at a national and international level. The post holder will work within a multi-disciplinary team and in close collaboration with the data and programme manager and fieldworkers of the SLSR. Key duties will involve: ? Entry of questionnaire data into the study software (Teleform) ? Verification and review of the entered research/health data



Qualifications

No specific qualifications are required for the job. 



Skills

No specific prior experience or skills required. General IT knowledge expected and basic medical knowledge is useful; we will instruct the applicant in the relevant software (Teleform).
 

Research Assistant

£34,145 - £34,145
Co Antrim
Office, Clerical & Administration
Temporary / Interim

As part of a research project on interoperable technologies and standards development for virtual worlds and the Metaverse, Medialab requires desk-based research on development practices by key technology vendors. You will be required to conduct technology Horizon Scans, investigate marketing communications, and developer roadmaps to determine strategic direction of a company involved in Metaverse development. 

You will be required to complete a report on your findings, full guidance on the format of this report will be provided. 

The rate of pay for this role is ?17.51 per hour, it is envisaged that this role will take between 30-45 hours to complete. 

Undertake supervised research in accordance with programme goals as a research team and project member

Investigate key subject areas using the Government Office for Science Futures Toolkit ? Horizon Scan methodology

Collaborate on original research and provide recommendation to other staff and on own specialist areas of expertise

Participate in internal networks for the exchange of information and to quickly form working relationships.



Qualifications

Degree or equivalent in Computer Science or relevant area.

Have or be about to obtain a postgraduate qualification involving an element of research training.

Experience in conducting literature reviews, quantitative and qualitative data collection and demonstrate high level of analytical capability.

Ability to assess, organise, analyse resources, and communicate effectively, in written form, digital presentations and oral presentations. 

Independent time management skills, attention to detail and ability to contribute to group activities.

Evidence of being able to work flexibly and to meet deadlines. 

Willingness to work as part of a team.



Skills

Undertake supervised research in accordance with programme goals as a research team and project member

Investigate key subject areas using the Government Office for Science Futures Toolkit ? Horizon Scan methodology

Collaborate on original research and provide recommendation to other staff and on own specialist areas of expertise

Participate in internal networks for the exchange of information and to quickly form working relationships.

Programme Officer

£35,236 - £35,236
England-London
Office, Clerical & Administration
Temporary / Interim
  1. Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilising systems and databases- e.g. student records systems and virtual learning environments ? accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues. 
  2. Support all student assessment processes in line with university deadlines and regulations and faculty and external requirements. 
  3. Supporting finance processes for the On campus and Distance Learning courses including right to work checks and organising payments to academics.  
  4. Take responsibility for resolving students? and academics? enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate. 
  5. Organise course timetable?s including organising external staff, room booking and communicating this with students.  
  6. Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes.  
  7. Support student, module and programme evaluation processes in line with current university best practice. 
  8. Servicing committees as directed by your line manager. 
  9. Actively participate in the development and improvement of programmes and processes to support students and academic staff through identifying and suggesting improvements based on user feedback. 
  10. Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the training and development of new staff members. 
  11. Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance. 
  12. Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules. 
  13. Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. Maintain an up-to-date knowledge of the data protection requirements. 


Qualifications

None



Skills

1. Excellent written and oral communication skills including the ability to draft documents and correspondence. 

2. Strong numeracy skills and ability to analyse complex numerical data. 

3. Excellent organization and time management skills. 

4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems. 

5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy. 

6. Ability to work with a broad range of stakeholders in a professional and assured manner. 

7. Proactive with the ability to work independently as well as delivering within a team. 

8. Curious, customer service-oriented approach with a commitment to personal accountability and continuous improvement. 

9. Comfortable with adapting to change, driving own professional development. 

10. Commitment to equality and diversity in the workplace.

11. Experience in the use of databases, student records systems (such as SITS) and website content management systems. 

12. Prior experience of working in a customer facing environment.

13. Experience of using virtual learning environments.

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