Unit 2 Student Assistant

Main Duties and Responsibilities

• First point of contact for queries for/ and or relating to the Centre
• Responsible for the provision of high quality timely and effective administrative support to the Centre Lead and affiliated staff
• In conjunction with the Centre Lead; administer the Centre budget ensuring that it remains in financial balance
• To deputise for the Centre Lead on operational matters, as appropriate
• To act as local Health and Safety Coordinator for the Centre
• Act as the main administrative point of contact, both internally and externally for the Centre
• Assisting the Centre Lead in maintaining the efficient running of the Centre 
• Assisting staff affiliated with the Centre with general (non-teaching related) administration 
• Administrator for Centre Meetings 
• Developing, updating and maintaining databases/spreadsheets as required
• Point of contact for dissemination of relevant information to staff within the Centre
• Responsibility for specific projects as designated by the Centre Lead/Deputy Institute Manager. 
• Maintaining the Centre?s web and QMplus pages, ensuring that content and staff profiles are up to date and that information shared on the pages is relevant, stimulating and accurate
• Promote and sustain a constructive and supportive working relationship with all stakeholders (external and internal) and academic and administrative colleagues, both within the Institute and wider FMD.
• Undertake any staff development or training needs required in order that the objectives of the post are met. 

HR

1. Recruitment of staff, including preparing paperwork for Executive Board/Group consideration, drafting and uploading job descriptions, arranging advertisements and co-ordination of, and participation in, interview panels for selection of staff as appropriate 
2. Induction, probation, appraisal, pay progression, approval and monitoring of sick and annual leave arrangements 
3. Pre-contract/termination processes for staff and affiliated staff 
4. Recording of training records of all staff including prompting when mandatory training needs to be refreshed.
5. Obtaining data for HR-related returns

Research 

1. Organise research seminars and events for the Centre including booking venues, hospitality and AV printing packs, liaising with external speakers etc.
2. Support the recruitment and induction of new PGR students in the Centre; liaising with the Research Manager to identify and organise appropriate workspace space, ensuring that students play an active part in Centre-life. 
3. Support the recruitment and induction of ACF/ACL staff; as appropriate
4. Engage with Worktribe as necessary to ensure that grants are processed through the system as efficiently as possible and with maximum benefit to the Institute 

Finance

1. Undertake financial administration for the Centre in line with QMUL?s financial regulations including; procuring goods and services (raising/approving POs and goods receipting), monitoring budget performance, dealing with expense enquires, maintaining records and verifying Purchasing card statements
2. Assist the Institute Manager in effectively managing devolved non-pay budgets, research awards and EDAs within the Centre including Monitoring College funded non-pay and EDA budgets assigned to the Centre, ensuring they remain in financial balance
3. Advise Centre staff on financial procedures

Undergraduate degree or significant relevant professional/vocational experience in a similar environment.

• Ability to Demonstrate discretion and confidentiality when dealing with sensitive and confidential information
• Significant administrative experience and supporting large teams
• Experience of accounts administration e.g. ordering, financial record keeping, stock control
• Committee Secretariat/ Events organising experience
• Good proficiency in the use of Microsoft Office (particularly Word, Excel and Outlook) and Adobe Acrobat
• Good organisational skills, ability to balance and prioritise competing work demands (workload) and manage own time in order to meet imminent and distant deadlines
• Familiarity with HR and recruitment issues within a Higher Education/Medical School setting
• Flexible and co-operative approach to colleagues
• A demonstrable ability to cope under pressure
• Self-awareness and ability to exercise and demonstrate sound judgement in decision making

To provide support to a disabled student who has hearing impairment, who requires notes to be taken on their behalf. To ensure widening participation and access, academic progress, and student retention in compliance with the Equality Act and the mission of Student Services.

Availability needed: 

Monday: 11:00 - 13:00, 16:00 - 18:00 (After 07/10/24, also - 14:00 - 16:00) 

Tuesday: 14:00 - 16:00 (After 7/10/24 only - 12:00-14:00) 

Wednesday: 9:00 - 11:00, 11:00 - 13:00 (After 07/10/2024 only 11:00 - 13:00) 

Friday: 14:00 - 16:00 (After 07/10/24 also 16:00-18:00)  

Main responsibilities: 

• To produce accurate, unbiased, comprehensive, and legible handwritten or typed records of the content of lectures, seminars, discussions, off-campus events and other taught sessions in the student?s preferred style and format.
• To make notes that contain pertinent information from the session. This may include: any questions and discussions that take place, diagrams and references to any hand-outs.
• To provide these notes in the agreed format within a specified timeframe.
• To provide social support to ensure students can access the wider aspects of student life.
• To liaise directly with the student being supported in order to arrange locations/times etc. and to hold regular reviews with the student to assess how well the support is working.
• To record the hours, you have worked and submit accurate timesheets. 
• To work in accordance with the Code of Practice for support workers.
• To work in accordance with Health and Safety Legislation.
• To be conversant with fire and emergency procedures.

Educated to an A Level or equivalent standard. Desirable to be educated to at least second year degree level.

Please submit a cover letter addressing the below:

•  Please state briefly why you would like to work as a Non-Specialist Support Worker and what skills and experience you have to offer
• Please provide details about your educational background including current study including year group, and A-Levels achieved 

Experience: Desirable to have experience of undergraduate study, to have experience of working with disabled people. 

Knowledge, skills, and abilities: Clear and legible handwriting. Ability to type quickly with accurate spelling and grammar skills. Experience or an understanding of providing support for disabled adults. Desirable to have a familiarity with the subject, specific vocabulary, and technical language (Student is undertaking an undergraduate degree in Psychology). Thorough knowledge of the Queen Mary campus and awareness of disability issues.

Attitude and Disposition: Outgoing; good communication skills. Must be able to work calmly under pressure. Must be able to organise and manage fluctuating workloads. Must be willing to undertake training in note-taking and other relevant training sessions, as arranged by the Disability and Dyslexia Service.

Other: Able to work after 5pm occasionally, to work across different sites, i.e., Queen Mary campuses.

To provide support to a disabled student who has a visual impairment, who requires notes to be taken on their behalf. To ensure widening participation and access, academic progress, and student retention in compliance with the Equality Act and the mission of Student Services.

Availability needed: 

Monday: 14:00 - 16:00

Tuesday: 11:00 - 13:00 

Wednesday:  9:00 - 11:00, 11:00 - 13:00 

Thursday: 16:00 - 18:00 

Friday:  9:00 - 11:00, 12:00 - 13:00 

Main responsibilities: 

• To produce accurate, unbiased, comprehensive, and legible handwritten or typed records of the content of lectures, seminars, discussions, off-campus events and other taught sessions in the student?s preferred style and format.
• To make notes that contain pertinent information from the session. This may include: any questions and discussions that take place, diagrams and references to any hand-outs.
• To provide these notes in the agreed format within a specified timeframe.
• To provide social support to ensure students can access the wider aspects of student life.
• To liaise directly with the student being supported in order to arrange locations/times etc. and to hold regular reviews with the student to assess how well the support is working.
• To record the hours, you have worked and submit accurate timesheets. 
• To work in accordance with the Code of Practice for support workers.
• To work in accordance with Health and Safety Legislation.
• To be conversant with fire and emergency procedures.

Educated to an A Level or equivalent standard. Desirable to be educated to at least second year degree level.

Please submit a cover letter addressing the below:

•  Please state briefly why you would like to work as a Non-Specialist Support Worker and what skills and experience you have to offer
• Please provide details about your educational background including current study including year group, and A-Levels achieved 

Experience: Desirable to have experience of undergraduate study, to have experience of working with disabled people. 

Knowledge, skills, and abilities: Clear and legible handwriting. Ability to type quickly with accurate spelling and grammar skills. Experience or an understanding of providing support for disabled adults. Desirable to have a familiarity with the subject, specific vocabulary, and technical language (Student is undertaking a Foundation degree in engineering). Thorough knowledge of the Queen Mary campus and awareness of disability issues.

Attitude and Disposition: Outgoing; good communication skills. Must be able to work calmly under pressure. Must be able to organise and manage fluctuating workloads. Must be willing to undertake training in note-taking and other relevant training sessions, as arranged by the Disability and Dyslexia Service.

Other: Able to work after 5pm occasionally, to work across different sites, i.e., Queen Mary campuses.