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Manager on Duty

 

Job Description

LSBU Active Sports Centre Casual Staff Cover: Manager on Duty

 

Various dates and times around the operational hours of the business (various - subject to availability)

 

Time: Various, minimum available: 7 hours per month



Qualifications

Requirements (E = Essential / D = Desirable)

  • Timekeeping & punctuality (E)
  • Excellent organisational skills (E)
  • Professional, friendly, problem solving attitude (E)
  • Clear DBS (E) 
  • Safeguarding Certificate (E) 
  • Knowledge/experience of supervisory responsibilities in a workplace environment (E)
  • Experience and knowledge in customer service processes (D)
  • Experience in managing bookings, diaries and taking card payments (D)
  • Experience in taking card payments and completing end of day banking (D).


Skills

Role: The role will act as a Manager on Duty, supervising the centre and team you are working with, to ensure the safe and effective running of the facilities. This will include ensuring facility space set up and break down is completed accurately and on time, that the centre remains clean and tidy, is checked regularly and any faults reported to Estates, and engineers visiting on site are liaised with to complete outstanding tasks fully. Some handling of customer queries and complaints is expected, general trouble shooting and management of facilities and report of faults as and when they occur. Training and support will be provided by the senior management team, and any serious complaints or building defects will be expected to be passed on to them for assistance.   

The role will also involve supporting the receptionist at front of house, while will require excellent customer service skills as well as answering customer and staff in person queries, calls and emails; taking card payments and bookings; administering memberships, giving centre tours when required.

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LSBU?s Content & Creative Team are offering two fixed term roles helping to support content creation for the university. 

The two roles are predominantly the same but one with more focus on editing and filming whilst the other offers more experience with social media, monitoring and content creation for platforms. 

The role of a Content Officer will be fast-paced and exciting, often working to new briefs and helping to provide expertise to a number of different content challenges. 

You?ll work alongside content creators with expertise in graphic design, recruitment and social media and filming and photography so will be hands on and able to obtain experience across all disciplines. You?ll not only learn new skills but also will work alongside current students, who feature in our content, directing and managing content projects and work as part of the wider Marketing, Recruitment and Communications function here at LSBU. 

There may be the possibility of permanent roles in Spring/Summer 2025. 

To apply please provide your CV and a covering letter detailing why you are suitable for the role (referencing the selection criteria). 

Teams/Telephone interviews will take place as and when applications are received, and the job advert will be closed when appointments have been made. 

 



Qualifications

Main Roles & Responsibilities:  

To work alongside the Senior Content Officer, Senior Content Producer and Senior Graphic Designer to produce and maintain digital promotion assets for LSBU. 

Support, or lead, filming requirements and creative direction where necessary with the MRC (Marketing Recruitment and Communications) department and wider business. 

Manage an audit of digital content and identify areas for improvement. 

Repurpose existing content and update brand templates for use across digital channels. 

Work with team members to respond to new briefs and determine content requirements. 

Take a lead on editing video and photographic content. 

Help support Student Ambassadors, including assigning tasks once agreed and coordinating projects. 

Ensure that no content brings LSBU into disrepute. 

Support the content Team with administrative tasks, social media monitoring requirements and research as appropriate. 



Skills

Purpose of Job:  

To develop and deliver creative services that bring LSBU?s brand to life and fulfils the University?s promotional needs across a range of digital communications. The post-holder will generate compelling digital content and solutions to communications challenges.  

 

The role is required to   

deliver a highly effective editing service  

carry out filming projects 

maintain an image database 

support photography requirements 

assist with design templates. 

assist with social media monitoring and daily posting activity.  

  

LSBU's Content & Creative Team are offering two fixed term roles helping to support content creation for the university. 

The two roles are predominantly the same but one with more focus on editing and filming whilst the other offers more experience with social media, monitoring and content creation for platforms. 

The role of a Content Officer will be fast-paced and exciting, often working to new briefs and helping to provide expertise to a number of different content challenges. 

You'll work alongside content creators with expertise in graphic design, recruitment and social media and filming and photography so will be hands on and able to obtain experience across all disciplines. You'll not only learn new skills but also will work alongside current students, who feature in our content, directing and managing content projects and work as part of the wider Marketing, Recruitment and Communications function here at LSBU. 

There may be the possibility of permanent roles in Spring/Summer 2025. 

To apply please provide your CV and a covering letter detailing why you are suitable for the role (referencing the selection criteria). Please send your CV and Cover Letter to Helen Marshall - marshah5@lsbu.ac.uk

Teams/Telephone interviews will take place as and when applications are received, and the job advert will be closed when appointments have been made. 

 



Qualifications

Main Roles & Responsibilities:  

To work alongside the Senior Content Officer, Senior Content Producer and Senior Graphic Designer to produce and maintain digital promotion assets for LSBU. 

Support, or lead, social media requests and help to provide creative direction where necessary with the MRC team and wider business. 

Work with team members to respond to new briefs and determine content requirements. 

Manage an audit of content and identify areas for improvement. 

Repurpose existing content and help create template options for digital channels. 

Help to support Student Ambassadors, including assigning tasks once agreed and coordinating projects. 

Ensure that no content brings LSBU into disrepute. 

Support the content Team with administrative tasks, evaluation and research as appropriate. 



Skills

Purpose of Job:  

To develop and deliver creative services that bring LSBU?s brand to life and fulfils the University?s promotional needs across a range of digital communications. The post-holder will generate compelling digital content and solutions to communications challenges and help manage social media requirements.  

 

The role is required to   

Deliver visual content for a range of communication channels 

Manage social media monitoring and reporting  

Maintain a content database 

Support additional photography and filming requirements where necessary 

assist with design templates.  

LSBU's Content & Creative Team are offering two fixed term roles helping to support content creation for the university. 

The two roles are predominantly the same but one with more focus on editing and filming whilst the other offers more experience with social media, monitoring and content creation for platforms. 

The role of a Content Officer will be fast-paced and exciting, often working to new briefs and helping to provide expertise to a number of different content challenges. 

You?ll work alongside content creators with expertise in graphic design, recruitment and social media and filming and photography so will be hands on and able to obtain experience across all disciplines. You?ll not only learn new skills but also will work alongside current students, who feature in our content, directing and managing content projects and work as part of the wider Marketing, Recruitment and Communications function here at LSBU. 

There may be the possibility of permanent roles in Spring/Summer 2025. 

To apply please provide your CV and a covering letter detailing why you are suitable for the role (referencing the selection criteria). Please send your applications to Helen Marshall - marshah5@lsbu.ac.uk

Teams/Telephone interviews will take place as and when applications are received, and the job advert will be closed when appointments have been made. 



Qualifications

Main Roles & Responsibilities:  

To work alongside the Senior Content Officer, Senior Content Producer and Senior Graphic Designer to produce and maintain digital promotion assets for LSBU. 

Support, or lead, social media requests and help to provide creative direction where necessary with the MRC team and wider business. 

Work with team members to respond to new briefs and determine content requirements. 

Manage an audit of content and identify areas for improvement. 

Repurpose existing content and help create template options for digital channels. 

Help to support Student Ambassadors, including assigning tasks once agreed and coordinating projects. 

Ensure that no content brings LSBU into disrepute. 

Support the content Team with administrative tasks, evaluation and research as appropriate. 



Skills

Job Description: Content Officer (social media & digital) 
 

Responsible to:  Senior Manager, Content & Creative 

  

Purpose of Job:  

To develop and deliver creative services that bring LSBU?s brand to life and fulfils the University?s promotional needs across a range of digital communications. The post-holder will generate compelling digital content and solutions to communications challenges and help manage social media requirements.  

 

The role is required to   

Deliver visual content for a range of communication channels 

Manage social media monitoring and reporting  

Maintain a content database 

Support additional photography and filming requirements where necessary 

assist with design templates.  

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