Programme Officer

Job Description

Grade 4 Programme Officer (Timetabling) 

Temporary from 11th April to 16th May 2025 (excluding UK Bank Holiday) Kings College London, Guy's Campus (Tower Wing, Floor 18, Academic Centre Office)  SE1 9RT.

Candidates must be available throughout the dates specified above. Annual leave will not be viable. Work will be on campus (hybrid/remote working not available for this assignment). 

Role purpose 

Working as a member of the programme administration team, who deliver high-quality customer experience to relevant stakeholders throughout preparation for teaching support for the student lifecycle, from pre-enrolment activities, through to graduation. Resolving day-to-day issues, responding in line with university Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), assisting with annual tasks for curriculum set up and implementation. 

Your primary role will scheduling our non-clinical undergraduate programme timetables, quality assuring data integrity and making amendments to sessions as necessary in response to changing business needs. You will be working alongside our clinical scheduling team to ensure student timetables are cohesive, with highest data integrity and adequate venue provision. 

Highly accurate data entry will be a significant portion of this role?s responsibilities. You must be confident in maintaining consistent attention to detail during the working day whilst performing repetitive tasks. 

  

Key Accountabilities 

 

  • Work with relevant colleagues within programme administration to produce undergraduate timetables, including all room booking requests, following the FoDOCS timetabling processes. 
  • Work flexibly as part of a team, supporting others in times of high-volume activity. Covering staff absence as and when required, including in student facing activities (e.g. student reception). 
  • Identify and investigate any low-level data discrepancies, escalating these matters to the Non-Clinical Programme Manager. 
  • Notify the Non-Clinical Programme Manager of any challenges or data integrity risks/problems. 
  • To take personal accountability to ensure all key performance indicators towards timetable creation are met during assignment, including data quality. 
  • Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. To maintain an up-to-date knowledge of the data protection and GDPR working in accordance with KCL?s university regulations. 
  • To work with professional excellence, in accordance with, and to represent, KCL?s workplace values. 
  • Carry out any other duties, commensurate with the post, as required. 

 

About the Faculty of Dentistry, Oral & Craniofacial Sciences 

As the largest, most influential centre of excellence in the UK for oral and dental research, with an outstanding record for quality assurance in learning and teaching, King?s College London Faculty of Dentistry, Oral & Craniofacial Sciences is one of the top five centres of excellence for dental education, research and oral healthcare provision in the world. The Faculty?s international excellence in research has been confirmed by the outcome of the 2008 UK Research Assessment Exercise (RAE). 

  

Our international reputation attracts students and staff from across the globe. The largest dental academic centre in the UK, we teach over 800 undergraduate students, 260 graduate taught students including 160 on flexible learning programmes and over 100 graduate research students. The Faculty provides both routine and specialist clinical care and educates and trains dental personnel at all levels, including dental care professionals. Our internationally renowned Faculty undertakes and actively promotes cutting edge basic, clinical and translational research in collaboration with its world-famous partner hospitals ? Guy?s, King?s College and St Thomas?.   

Working hours are 09:00-17:00 (requests for 09:30-17:30 will be considered) 



Qualifications

Degree / A-Level qualified, or equivalent.



Skills
  • Strong prioritisation skills in a fast-paced environment 
  • Expert attention to detail and accuracy
  • Experience of learning new software systems  
  • Intermediate to advanced Microsoft Office Excel skills  
  • Professional and diplomatic communication skills 
  • Experience of working with shifting information and priorities 
  • Self-motivated, customer focused with common sense approach 
  • Desirable: experience in timetabling / scheduling role, preferably in the HE sector 
  • Desirable: experience using HE timetabling software 
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Experience in high risk obstetrics research

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Are you an experienced Research Assistant with a passion to improve child and adolescent mental health? Then this role might be of interest to you.

We are looking for a motivated, diligent and enthusiastic Research Assistant to work on a study focusing on the prevention of depression in children and young people. In this role, you will be working on a feasibility study of a brief self-help intervention that aims to prevent depression in adolescents and young adults. You will be part of an ambitious research programme that aims to advance our understanding on the targeting, personalisation and implementation of depression and anxiety prevention interventions for children and young people.

You will be working on coordinating the data collection for the study as well as focusing on qualitative and quantitative data analysis of the results and assisting with the write-up of the manuscript. You will also be the go-to person for administrative queries regarding the study, including ensuring the study runs smooth and on time. Moreover, you will be actively thinking about opportunities to increase the impact and learning of the project, where feasible.

You will work with the team to make sure our study adheres to the latest guidance and best practice methods for feasibility studies and will help with preparing a manuscript for publication. The Research Assistant will work in the Prevention Matters Lab (www.preventionmatters.co.uk) led by Dr. Breedvelt, and you will be based at the department of Child and Adolescent Psychiatry, Institute of Psychiatry, Psychology and Neuroscience King?s College London. You will be part of working in a dynamic team and have the opportunity to get involved in other projects if time permits, including working with stakeholders to develop an implementation pathway to inform future prevention intervention in the UK. 

We are looking for someone who has a good eye for detail, who is conscientious and has previous research experience especially in data collection (qualitative and quantitative) and research co-ordination.  

You will have great problem solving skills and are able to work independently but will ask for help and input when needed. 

In your application please attach a 2 page CV and a brief statement that describes:

  • Your past experience in children and young people's research, specifically working on studies involving qualitative and quantitative primary data collection with children and young people
  • Your past experience with writing up manuscripts for peer-review publication
  • Any other relevant research experience related to the role
  • Your earliest start-date

This is a temporary post, we are looking for someone to start as soon as possible and is able to work for x2 days a week. We are flexible with the days of work, but given that interviews are held on different days some flexibility is required to work around the participant's schedule. 

 



Qualifications

- MSc in Mental Health Science or related

- BSc in Psychology or related topic

We are open to applicants who are currently conducting a PhD as this role might offer the flexibility to combine this with a PhD project. We are also open to applicants who have recently defended their PhD.



Skills

- Expertise in children and young people's mental health research 

- Experience with working with children and young people (preferable)

- Experience with working on qualitative and quantitative research studies involving primary data collection and analysis with children and young people (ideally from start to finish)

- Understanding of legal and data protection frameworks when dealing with sensitive data

- Ability to work independently and as part of a team

- Ability to prioritise tasks and manage a dynamic workload to ensure deadlines are met

- Ability to co-ordinate research activities and support others with their work

- (Some) experience with writing research for academic peer-review publications and communication activities to a broader audience

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  • Acting as secretary to undergraduate and postgraduate Faculty Assessment Boards, Module Assessment Sub Boards of Examiners, and Appeal Boards, and to support the servicing and organisation of a large volume of Faculty Assessment Board meetings.
  • Ensuring that meetings attended are conducted in accordance with the College regulations and that decisions made at those meetings are recorded and communicated as appropriate.
  • Providing support and guidance to Faculty Assessment Board and Assessment Sub Board Chairs, with regard to assessment regulations. 
  • Preparing and distributing documents for Faculty Assessment Board meetings.
  • Liaising with a range of stakeholders, including academic colleagues, to maintain key data sets and files. 
  • To respond to queries related to a comprehensive enquiry service for members of academic staff, administrative staff and students, either on the telephone, in writing or in person.


Qualifications
  • Educated to Degree Level or Equivalent


Skills
  • Excellent administrative skills, with high attention to detail. 
  • Experience of committee servicing.
  • Understanding of regulatory issues in a Higher Education context.
  • Ability to develop, articulate and implement policies and procedural systems.
  • A proven ability to organise, and plan ahead effectively.
  • Good interpersonal, communication and presentation skills.
  • Ability to work collaboratively with a variety of stakeholders.
  • Knowledge of policies and procedures and their application in a Higher Education context. 
  • Experience of working in Higher Education.
  • Experience of minute-taking and servicing meetings.
  • Experience of providing guidance and training on complex policies and procedures, to a wide range of audiences. 
  • Experience of compiling and interpreting management information. 
  • Sound knowledge of Microsoft Office suite including MS Word, Excel, PowerPoint, Teams, SharePoint and Outlook and ability to learn new systems quickly and competently.
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