Social Care

Including: support workers, service managers, key workers, qualified social workers, project managers, administration and operations.

We are urgently looking for a Student Support Worker to provide support to a disabled student who is a wheelchair user, who requires notes to be taken on their behalf. To provide practical and mobility support to assist this student in manoeuvring around the campus. To ensure widening participation and access, academic progress, and student retention in compliance with the Equality Act and the mission of Student Services.



Main responsibilities:




  • To produce accurate, unbiased, comprehensive, and legible handwritten or typed records of the content of lectures, seminars, discussions, off-campus events and other taught sessions in the student’s preferred style and format.

  • To make notes that contain pertinent information from the session. This may include: any questions and discussions that take place, diagrams and references to any hand-outs.

  • To provide these notes in the agreed format within a specified timeframe.

  • To assist students who experience difficulties with using facilities at the university because of physical or mobility difficulties; providing assistance for those students with mobility difficulties so they can access all areas of the campus.

  • To help manipulate a wheelchair, carrying books, IT equipment, typing, turning pages of books etc. as necessary.

  • To provide social support to ensure students can access the wider aspects of student life.

  • To liaise directly with the student being supported in order to arrange locations/times etc. and to hold regular reviews with the student to assess how well the support is working.

  • To record the hours, you have worked and submit accurate timesheets.

  • To work in accordance with the Code of Practice for support workers.

  • To work in accordance with Health and Safety Legislation.

  • To be conversant with fire and emergency procedures.



Qualifications

Educated to an A Level or equivalent standard. Desirable to be educated to at least second year degree level.



Skills

Experience: Desirable to have experience of undergraduate study, to have experience of working with disabled people.



Knowledge, skills, and abilities:




  • Clear and legible handwriting.

  • Ability to type quickly with accurate spelling and grammar skills.

  • Experience or an understanding of providing support for disabled adults.

  • Desirable to have a familiarity with the subject, specific vocabulary, and technical language (Student is undertaking a master’s degree in Drama).

  • Thorough knowledge of the Queen Mary campus and awareness of disability issues.



Attitude and Disposition: Outgoing; good communication skills. Must be able to work calmly under pressure. Must be able to organise and manage fluctuating workloads. Must be willing to undertake training in note-taking and other relevant training sessions, as arranged by the Disability and Dyslexia Service.



Other: Able to work after 5pm occasionally, to work across different sites, i.e., Queen Mary campuses and the student’s home.  

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